Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Establish work schedules and supervise, coordinate, and train food service staff, ensuring they follow sanitation and safety procedures. Maintain operational records, uphold food and service quality standards, address customer concerns, and supervise food trolley deliveries.
Job details
Overview Languages English Education No degree, certificate or diploma Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Coffee shop Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Must have knowledge of the establishment's culinary genres Supervise and check delivery of food trolleys Supervision 5-10 people Food and beverage servers Food service counter attendants and food preparers Credentials Certificates, licences, memberships, and courses Safe Food Handling certificate Additional information Transportation/travel information Own transportation Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Bending, crouching, kneeling Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Dependability Benefits Financial benefits Gratuities Other Benefits Free parking available Other benefits Variable or compressed work week
What you’ll do
Establish work schedules and supervise, coordinate, and train food service staff, ensuring they follow sanitation and safety procedures. Maintain operational records, uphold food and service quality standards, address customer concerns, and supervise food trolley deliveries.
Requirements
Requires 2 to less than 3 years of experience and knowledge of the establishment's culinary genres; no degree, certificate, or diploma is required. A Safe Food Handling certificate, own transportation, and the ability to work in a fast-paced environment under pressure are specified.
Benefits
- Gratuities
- Free Parking
- Variable or Compressed Work Week
Listed skills
- Teamwork · Preferred
- interpersonal skills · Preferred
- Attention to detail · Preferred
- Quality Control · Preferred
- Food service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Staff Supervision
- Staff Training
- Work Scheduling
- Food Preparation Supervision
- Sanitation and Safety Procedures
- Quality Control
- Customer Complaint Resolution
- Inventory and Stock Records
- Sales and Wastage Records
- Food Delivery Supervision
- Food Service
- Knowledge of Culinary Genres
- Oral Communication
- Interpersonal Skills
- Attention to Detail
- Teamwork
Job areas
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
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