Hotel clerk supervisor

Job summary

Coordinate work across departments, establish schedules and procedures, and perform the duties of supervised staff. Assign and review work, resolve operational problems, assist guests with special needs, prepare reports, and hire and train employees.

Job details

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years or equivalent experience Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Employment terms options Early morning Evening Employment terms options Morning Day Work Term: Permanent Work Language: English Hours: 40 hours per week

What you’ll do

Coordinate work across departments, establish schedules and procedures, and perform the duties of supervised staff. Assign and review work, resolve operational problems, assist guests with special needs, prepare reports, and hire and train employees.

Requirements

A secondary school graduation certificate and one to less than two years of experience, or equivalent experience, are required. The role requires the ability to coordinate staff and work units, resolve problems, assist guests, and train employees.

Listed skills

• scheduling · Preferred
• Reporting · Preferred
• Problem solving · Preferred
• Quality Improvement · Preferred
• safety procedures · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Work Coordination
• Scheduling
• Reporting
• Problem Solving
• Technical Advice
• Productivity Improvement
• Quality Improvement
• Guest Assistance
• Work Assignment
• Work Review
• Hiring
• Staff Training
• Safety Procedures
• Company Policies

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Human Resources

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