Shift Manager - Fast Food Restaurant

Job summary

Establish work schedules, coordinate and supervise food preparation staff, and train employees in their duties and safety procedures. Manage supplies and records, monitor food and service quality, address customer concerns, and prepare reports.

Job details

Overview Languages English or French Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Odours Wet/damp Hot Work setting Fast food outlet or concession Restaurant Rural area Responsibilities Tasks Establish methods to meet work schedules Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Bending, crouching, kneeling Walking Attention to detail Personal suitability Client focus Efficient interpersonal skills Flexibility Team player Initiative Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Establish work schedules, coordinate and supervise food preparation staff, and train employees in their duties and safety procedures. Manage supplies and records, monitor food and service quality, address customer concerns, and prepare reports.

Requirements

The posting requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, or equivalent experience. No prior experience is required, as training is provided; candidates should be able to work in a fast-paced, physically demanding environment and demonstrate client focus, flexibility, teamwork, initiative, and dependability.

Listed skills

• Teamwork · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food and Kitchen Supply Requisition
• Inventory Management
• Food Preparation
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Sanitation
• Food Safety
• Attention to Detail
• Interpersonal Skills
• Flexibility
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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