Delta Housekeeping - Supervisor

Job summary

Open and close the housekeeping department, supervise housekeeping employees, inspect guestrooms, and provide feedback to room attendants. Handle Lost & Found inquiries, complete administrative duties, and provide front-line support when needed.

Job details

Strong Work-Ethic. Exceptional Service. Detail-Oriented. If this sounds like you, then apply to join our prestigious team at the Delta Hotels by Marriott Dartmouth, where we deliver exceptional customer service! The Delta Hotels by Marriott – Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top five Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice. If you are committed to providing exceptional customer service and want to join a team that shares this common goal, Delta Hotel is presently seeking a Housekeeping Supervisor. As a Housekeeping Supervisor, your responsibilities will be: Opening and closing of the Housekeeping Department Inspecting guestrooms and providing feedback to Room Attendants Overall supervision of all housekeeping employees Attending to Lost & Found inquiries Completing Various administrative duties Acting as a front-line employee in times of department need Other duties as assigned from time to time The ideal candidate will be/have: What we’re looking for: Previous experience in hotel housekeeping or in a supervisory role is required Experience with managing a team, organizing tasks, and ensuring quality control A college degree in hospitality management or a related field is an asset Strong leadership and management skills. Excellent communication and interpersonal skills to interact effectively with staff, guests, and other departments. Detail-oriented with an ability to inspect rooms and public areas for cleanliness and quality. Strong organizational skills to manage multiple tasks and priorities. Ability to work efficiently in a fast-paced environment. Must be able to stand, walk, and move around the property for extended periods. Ability to lift or carry heavy objects (e.g., cleaning supplies, linens, etc.). Good physical stamina to meet the demands of the job. Familiarity with housekeeping software and basic computer skills (e.g., email, scheduling software). Knowledge of cleaning methods, equipment, and safety protocols. Ability to resolve issues effectively, such as handling guest complaints or dealing with unexpected situations. Ability to work weekends, evenings, and holidays as needed to meet operational requirements Employee Benefits: Eligible for $500 signing bonus upon completion of probationary period. Eligible for shift premiums based on hotel capacity. Access to our employee development/education reimbursement program. Company scholarship program for employees and family members. Flexible work schedule. One earned day off every two months based on attendance. 50% reimbursement of monthly transit pass. Eligible for $500 payments through employee referral program Daily meal allowance provided Extended health benefits plan Registered Retired Savings Plan contributions from Company Marriott hotel benefits worldwide Free parking Delta Hotels by Marriott – Dartmouth values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success, and, because of this, we greatly value our team and recognize their contributions and importance. If you recognize similar values in yourself, we encourage you to apply! While we thank all applicants only those selected for an interview will be contacted. Delta Hotel is an equal opportunity employer.

What you’ll do

Open and close the housekeeping department, supervise housekeeping employees, inspect guestrooms, and provide feedback to room attendants. Handle Lost & Found inquiries, complete administrative duties, and provide front-line support when needed.

Requirements

Previous hotel housekeeping or supervisory experience is required, along with experience managing a team, organizing tasks, and ensuring quality. Candidates should have strong leadership, communication, organizational, and problem-solving skills, be physically able to meet the role's demands, and be available to work weekends, evenings, and holidays as needed; a college degree in hospitality management or a related field is an asset.

Benefits

• Signing Bonus
• Shift Premiums
• Employee Development and Education Reimbursement
• Scholarship Program
• Flexible Work Schedule
• Earned Days Off
• Transit Pass Reimbursement
• Daily Meal Allowance
• Extended Health Benefits
• Retirement Savings Plan Contributions
• Worldwide Marriott Hotel Benefits
• Free Parking

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Attention to detail · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• basic computer skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping Supervision
• Team Management
• Leadership
• Communication
• Interpersonal Skills
• Quality Control
• Attention to Detail
• Organization
• Time Management
• Guest Service
• Problem-Solving
• Cleaning Methods and Equipment
• Safety Protocols
• Housekeeping Software
• Basic Computer Skills
• Physical Stamina
• Accountability
• Productivity Improvement
• Organizational Skills
• Lifting Ability
• Strong Work Ethic
• Administrative Functions
• Management
• Housekeeping
• Cleanliness
• Customer Service
• Computer Literacy
• Training And Development
• Interpersonal Communications
• Linens
• Hospitality Management
• Scheduling
• Customer Complaint Resolution
• Detail Oriented

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Administrative
• Housekeeping Supervisor
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers

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