Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
On-site · Edmonton
The Front Desk Associate is responsible for providing excellent customer service, managing member check-ins, and resolving customer concerns. They must also maintain club cleanliness and drive revenue by promoting products and special offers.
On-site · Calgary
The Front Desk Associate is responsible for providing excellent customer service, greeting members, and resolving inquiries. They must also maintain club cleanliness and handle financial transactions accurately.
On-site · St. Albert
The Front Desk Associate is responsible for providing excellent customer service, welcoming members, and resolving inquiries. They also perform facility maintenance and handle financial transactions to ensure a positive member experience.
On-site · St. Albert
The Lead Front Desk Associate provides high-quality customer service, manages member interactions, and handles daily club operations including opening and closing duties. They also act as an authoritative figure in the absence of management and oversee staff coaching and metrics reporting.
On-site · Regina
The Lead Front Desk Associate manages daily club operations, including member services, facility cleanliness, and staff supervision. They are responsible for end-of-day reporting, handling payments, and acting as the primary authority in the absence of management.
On-site · Toronto
Welcome members and guests, answer questions and calls, support membership sign-ups and account changes, conduct prospective-member tours, and complete retail transactions. Maintain a clean and safe club by sanitizing equipment and facilities, addressing member concerns, and reporting maintenance or safety issues.
On-site · Abbotsford
The Front Desk Associate is responsible for providing excellent customer service, managing member check-ins, and resolving customer concerns. They must also maintain club cleanliness and drive revenue by promoting products and special offers.
On-site · Kelowna
The Front Desk Associate is responsible for providing excellent customer service, managing member check-ins, and resolving customer concerns. They are also expected to maintain club cleanliness and drive revenue by promoting products and services.
On-site · Saskatoon
The Front Desk Associate is responsible for providing friendly customer service, managing member check-ins, and resolving customer concerns. Additionally, the role involves maintaining club cleanliness and promoting products and special offers to drive revenue.