Housekeeping - Housekeeping Supervisor, Sutton

Job summary

The Housekeeping Supervisor is responsible for ensuring the cleanliness and orderliness of guest rooms, public areas, and back-of-house facilities. They also provide daily support, training, and scheduling for the housekeeping team while maintaining inventory and safety standards.

Job details

The key to providing this exceptional service level is our team and we are currently considering candidates for the following Supervisory position: Housekeeping Supervisor Key Responsibilities The successful candidates will have experience as Housekeeping/Guest Services Supervisor in a similar property environment. Responsibilities include (but not limited to): Ensuring exceptional cleanliness and orderliness of the guest rooms and suites, public areas, back-of-house areas, as well as supporting of the laundry department Ensure all areas of the PureClean program are executed These are working Supervisor positions and will require assistance in cleaning of guest rooms and public areas as required. Daily room inspections and ongoing support of team members. Maintaining supply and equipment inventories and ensuring the team has the right tools to do the job Reports to the Housekeeping Manager, and collaborates daily with all other departments, in particular the Front Office Team and Maintenance. Ensuring that Health, Wellness & Safety standards are met and exceeded, including knowledge of and proper use of cleaning and other chemicals, proper lifting procedures, etc. Providing daily ongoing support and training as required. Supporting fair and effective scheduling and ongoing coaching of the team members Qualifications: This is an excellent opportunity for a detail oriented, energetic, self-motivated, team-oriented individual, with a minimum of two (2) years in a Housekeeping/Guest Service lead or Supervisory role in a similar property environment. Strong knowledge of housekeeping room attendant, house person and laundry roles An exceptional eye for detail, with a commitment to service excellence Exceptional interpersonal and guest service skills for both our internal and external clients The initiative to identify opportunities for improvement and resolve them in a timely manner with sound decision-making skills Ability to work in a time sensitive daily environment with proven empowerment philosophy Must be health and safety focused with the ability to pull, bend, stretch reach and lift as a part of daily requirements WHMIS Certification and First Aid a definite asset Working knowledge of MS Office, Excel, OPERA or similar Property Management System. Must be legally able to work in Canada SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. **Applications will not be accepted via email or in person. **We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.** **ABSOLUTELY NO PHONE CALLS PLEASE**

What you’ll do

The Housekeeping Supervisor is responsible for ensuring the cleanliness and orderliness of guest rooms, public areas, and back-of-house facilities. They also provide daily support, training, and scheduling for the housekeeping team while maintaining inventory and safety standards.

Requirements

Candidates must have at least two years of experience in a housekeeping or guest service supervisory role. Proficiency in property management software and a strong commitment to health, safety, and service excellence are required.

Listed skills

• First Aid · Preferred
• Microsoft Excel · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping management
• Staff supervision
• Guest services
• Inventory management
• Health and safety compliance
• Training and coaching
• Scheduling
• Property management systems
• MS Office
• Excel
• Opera
• First aid
• Whmis
• Quality control
• Team leadership
• Energetic
• Self-Motivation
• Microsoft Excel
• First Aid
• Decision Making
• Housekeeping
• Cleanliness
• Customer Service
• Empowerment
• Front Office
• Impact Assessment
• Labor Economics
• Safety Standards
• Property Management Systems
• Coaching
• Service Level
• Team Oriented
• Detail Oriented

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Administrative
• Housekeeping Supervisor
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers

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