Hotel Front Desk Supervisor

Job summary

Establish work schedules and procedures, perform the same duties as supervised staff, and assist guests with special needs. Coordinate, assign, and review work; hire and train staff; and maintain computer systems and equipment, arranging repairs to support business continuity and customer service.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish work schedules and procedures Perform same duties as workers supervised Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Establish work schedules and procedures, perform the same duties as supervised staff, and assist guests with special needs. Coordinate, assign, and review work; hire and train staff; and maintain computer systems and equipment, arranging repairs to support business continuity and customer service.

Requirements

A secondary school graduation certificate is listed as the education requirement, and experience is considered an asset. The role requires on-site work and involves supervising, hiring, and training staff, as well as supporting hotel guests and maintaining operational systems and equipment.

Listed skills

• coordination · Preferred
• safety procedures · Preferred
• Repair Coordination · Preferred
• Customer service · Preferred
• Team Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Work Scheduling
• Procedure Development
• Guest Assistance
• Coordination
• Work Assignment
• Performance Review
• Hiring
• Staff Training
• Safety Procedures
• Company Policies
• Computer Systems Maintenance
• Equipment Maintenance
• Repair Coordination
• Customer Service
• Team Supervision

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support

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