PT Bartender-GCT

Job summary

The bartender is responsible for preparing and serving beverages while providing exceptional customer service in a high-volume environment. They must also manage inventory, maintain bar cleanliness, and ensure compliance with health, safety, and alcohol service regulations.

Job details

Position Summary: Under the general direction of the Restaurant Supervisor, this position will be responsible for making and serving various alcoholic and non-alcoholic beverages in a prompt and friendly manner. Bartender is responsible for providing gracious level of customer service to guests to ensure guest satisfaction in a high-volume establishment. This role must contribute to a safe and welcoming work environment for all employees and must demonstrate the ability to multi-task in a fast-paced environment. Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues! Key Accountabilities: • Provides exceptional customer service to guests in an upbeat, positive and professional manner • Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all co-workers of guests being monitored • Follow and complete all cash out procedures accurately • Settle cash and debit/credit card payments with all patrons • Follow opening and closing bar procedures • Ensure appropriate inventory supply of alcoholic beverages and other related products • Ensure proper cleaning and operation of glass washer • Complete spillage documentation of all alcoholic beverages • Complete daily inventory and waste sheets prior to the end of the shift • Strong knowledge of standard drink recipes, menus and food items • Complete knowledge of the P.O.S. system • Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers, equipment and supplies • Ensure preventative maintenance of glass washer, and other related equipment • Comply with all alcohol related house policies, practices and Smart Serve guidelines • Maintain personal cash float and complete cash out procedures • Communicate all beverage alcohol activities at break and shift end • Ensure compliance with company’s health and safety policies and adherence to the Occupational Health and Safety Act • Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Manager immediately • Perform other duties as assigned Education and Qualification Requirements: • A secondary school diploma or equivalent working experience and education • Minimum 2 years of bartending experience in a high-volume establishment • Valid Smart Serve Certificate required • Previous cash handling and P.O.S system experience required • Strong wine and beverage knowledge • Must be people-focused, professional and committed to service excellence • Excellent interpersonal, teamwork, customer service and communication skills • Maintain a positive working relationship with fellow employees and management as part of a team • Ability to multi-task and work under pressure in a fast-paced environment • Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario Work Environment Considerations: • Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise • This role requires extended period of walking, standing, bending, twisting and lifting up to 40 lbs • This role requires a flexible schedule that adapts to the business needs of a 24-hour operation will have non-traditional work hours including evening and weekend shifts. Minimum Rate (CAD $) | Minimum Salary (CAD $) 18.60 Job Rate (CAD $) | Midpoint Salary (CAD $) 20.30 Maximum Rate (CAD $) | Maximum Salary (CAD $) 20.30 Existing Vacancy Yes

What you’ll do

The bartender is responsible for preparing and serving beverages while providing exceptional customer service in a high-volume environment. They must also manage inventory, maintain bar cleanliness, and ensure compliance with health, safety, and alcohol service regulations.

Requirements

Candidates must have a secondary school diploma and at least two years of bartending experience in a high-volume setting. A valid Smart Serve Certificate and proficiency in cash handling and POS systems are required.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Sanitation · Preferred
• Inventory management · Preferred
• Bartending · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Bartending
• Customer service
• Cash handling
• POS system
• Wine knowledge
• Beverage service
• Inventory management
• Sanitation
• Teamwork
• Communication
• Multi-tasking
• Conflict resolution
• Health and safety compliance
• Cash Handling
• Professionalism
• Management
• Customer Service
• Occupational Safety And Health
• Sales
• Multitasking
• Managing Intoxication
• Restaurant Operation
• Beverage Products

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Bartender
• Bartenders

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