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- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Evaluate, plan, and organize daily restaurant operations, including scheduling, supervising, and training staff. Determine services and operational procedures, ensure compliance with liquor and health and safety regulations, support marketing plans, and address customer complaints.
Job details
Overview Languages French Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 5 years or more On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Set staff work schedules Supervise staff Train staff Determine type of services to be offered and implement operational procedures Enforce provincial/territorial liquor legislation and regulations Ensure health and safety regulations are followed Participate in marketing plans and implementation Address customers' complaints or concerns Supervision More than 20 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Large workload Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers mentorship, coaching and/or networking opportunities for youth
What you’ll do
Evaluate, plan, and organize daily restaurant operations, including scheduling, supervising, and training staff. Determine services and operational procedures, ensure compliance with liquor and health and safety regulations, support marketing plans, and address customer complaints.
Requirements
Requires at least five years of experience and a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program. The role is on-site in a fast-paced environment and involves supervising more than 20 people.
Listed skills
- French · Preferred
- Training · Preferred
- Mentorship · Preferred
- staff · Preferred
- Health · Preferred
- Compliance · Preferred
- safety · Preferred
- Coaching · Preferred
- complaints · Preferred
- scheduling · Preferred
- Supervision · Preferred
- Customer · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Daily Operations Management
- Staff Performance Monitoring
- Operational Planning
- Staff Scheduling
- Staff Supervision
- Staff Training
- Service Planning
- Operational Procedures
- Liquor Legislation Compliance
- Health And Safety Compliance
- Marketing Planning
- Customer Complaint Resolution
Job areas
- Hospitality
- Management & Leadership
- Food & Beverage
- Customer Service & Support
- Marketing