Housekeeping Team Leader - Québec-Charlevoix Club Med Resorts Canada or overseas

This position is only available for local candidates. *** Do you know Club Med? We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom. Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking for. We offer you the chance to grow and develop very quickly by joining our brilliant teams. Your working environment Evolve in a working environment where comfort rhymes with performance: we are committed to equipping our employees with quality professional equipment offering greater autonomy and ease of use. Our pioneering spirit encourages us to adopt innovations that enhance the working comfort of our teams and enable them to focus on what's essential: customer relations. Each of our Resorts is home to a dozen different nationalities, not only among our customers but also among our employees, giving us the opportunity to develop through contact with multiple cultures! Club Med's daily commitment to the planet is reflected in the many commitments made by our Accommodation and Reception departments, which we hope to extend to the majority of our Resorts, such as the reduction in the use of plastic, the introduction of glass bottles or aluminum flasks, etc. You are Discreet and organized: you make our customers feel at home. Attentive, you offer personalized service and a unique experience to each customer. Meticulous, your sense of service is impeccable and you have an eye for detail. You will Take advantage of professional quality equipment and innovations to ensure working comfort and greater autonomy Monitor the cleanliness of rooms and common areas, and report any malfunctions to the maintenance department Anticipate and respond to different customer requirements and needs (600 to 1500 customers) Manage a maintenance team of 30 to 50 employees Monitor stock levels, identify supply needs and draw up orders Check that work is carried out to Club Med's high quality standards Be familiar with the resort and work closely with the relevant departments (reception, laundry, catering, etc.). Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property. Unite and motivate your teams around defined objectives, and support them in their development. All our positions are open to people with disabilities.

Oversee the cleanliness of guest rooms and common areas while managing a maintenance team of 30 to 50 employees. Ensure high quality standards are met and coordinate with other resort departments to guarantee guest satisfaction.

Candidates must be organized, meticulous, and possess strong leadership skills to motivate a diverse team. Professional experience in housekeeping or hospitality management is expected to handle high-volume customer needs.

• Customer servicePreferred
• Attention to detailPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Team Management
• Housekeeping Management
• Quality Control
• Inventory Management
• Customer Service
• Staff Motivation
• Health and Safety Compliance
• Resource Planning
• Attention to Detail
• Intercultural Communication

• Hospitality
• Management & Leadership
• Customer Service & Support

Minimum experience

2+ years

Apply by

Dec 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable