Server/Shift Leader - PARK Distillery Restaurant & Bar

Job summary

The Server/Shift Leader will provide exceptional table service while overseeing daily front-of-house operations. They are responsible for coordinating between teams, managing customer feedback, and ensuring the restaurant is prepared for high-standard service.

Job details

We’re seeking a Server/Shift Leader to join us at Park! Park is a backcountry lodge-inspired craft distillery in the heart of Downtown Banff. Gather 'round for campfire-inspired cuisine and wood-fired rotisserie specialties paired with our award-winning small-batch spirits distilled in-house. We are the only distillery located in a Canadian National Park so don't miss our free daily distillery tours for an exclusive look into our boutique distillery, where we hand-mill, hand-mash and hand-distill to preserve the purity of our ingredients. Our spirits are like no other in the world, because there is no other place in the world like Banff. Want to know more? Check us out here: https://parkdistillery.com/. Server/Shift Leader As a Server/Shift Leader, you will blend exceptional table service with daily operational leadership to ensure a seamless guest experience. On the floor, you'll deliver flawless, hospitality-driven service that reflects a genuine passion for our venue and community. As a Shift Leader, you will support the GM and AGM by guiding front-of-house staff, coordinating between FOH and BOH teams, managing customer feedback, and setting up the restaurant for successful, high-standard shifts. We Love Perks! This Position Includes: Live, work & play in Banff National Park! Great earning potential Fun staff events - Outdoor activities, holiday parties, team socials + more Opportunities for growth & advancement across unique venues Health benefits plan available after 6 months of employment Work with a company that intentionally gets you outside as well as gives back to the community What You Have: ProServe certification Previous serving experience Excellent communication skills Flexible schedule required Strong work ethic and a positive team player Previous supervisory experience is an asset You thrive in a fast-paced environment with the ability to stand for a full shift Banff Hospitality Collective is: https://www.banffcollective.com/banff-restaurants BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email. Applicants must be legally eligible to work in Canada.

What you’ll do

The Server/Shift Leader will provide exceptional table service while overseeing daily front-of-house operations. They are responsible for coordinating between teams, managing customer feedback, and ensuring the restaurant is prepared for high-standard service.

Requirements

Candidates must possess ProServe certification and previous serving experience, with supervisory experience considered an asset. Strong communication skills, a positive team-oriented attitude, and the ability to work in a fast-paced environment are required.

Benefits

• Health benefits plan
• Staff events
• Outdoor activities
• Holiday parties
• Team socials
• Growth and advancement opportunities

Listed skills

• Teamwork · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Table service
• Operational leadership
• Hospitality
• Staff coordination
• Customer feedback management
• Communication skills
• Teamwork
• Supervisory experience
• ProServe certification
• Supervision
• Strong Work Ethic
• Customer Service
• Communication
• Leadership
• Restaurant Operation
• Coordinating

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Restaurant Shift Leader
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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