Restaurant Manager

Job summary

Oversee daily restaurant operations, including staff performance, recruitment, scheduling, training, and inventory. Ensure health and safety compliance, negotiate catering or facility use, and resolve customer concerns and operational issues.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Train staff Organize and maintain inventory Ensure health and safety regulations are followed Negotiate with clients for catering or use of facilities Leading/instructing individuals Address customers' complaints or concerns Provide customer service Resolve issues that may arise, including customer requests, complaints and supply shortages Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers

What you’ll do

Oversee daily restaurant operations, including staff performance, recruitment, scheduling, training, and inventory. Ensure health and safety compliance, negotiate catering or facility use, and resolve customer concerns and operational issues.

Requirements

Requires English and a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years. The posting specifies three to less than five years of experience and requires on-site work.

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• issue resolution · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Performance Monitoring
• Staff Recruitment
• Scheduling
• Staff Training
• Inventory Management
• Health And Safety Compliance
• Catering Negotiation
• Leadership
• Customer Service
• Complaint Resolution
• Issue Resolution

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support