Front Desk Hotel Clerk

Job summary

Register guests, assign rooms, manage reservations and arrivals and departures, provide information and assistance, and process payments and foreign currency exchanges. Maintain reservation and room records, balance cash, follow safety procedures, handle clerical and telephone duties, and perform light cleaning.

Job details

Overview Languages French Student status No degree, certificate or diploma Full time enrollment Part time enrollment On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Benefits Health benefits Dental plan Health care plan Financial benefits Bonus Gratuities Group insurance benefits Other Benefits Other benefits

What you’ll do

Register guests, assign rooms, manage reservations and arrivals and departures, provide information and assistance, and process payments and foreign currency exchanges. Maintain reservation and room records, balance cash, follow safety procedures, handle clerical and telephone duties, and perform light cleaning.

Requirements

The posting lists French as the language and states that no degree, certificate, or diploma is required. It indicates full-time or part-time enrollment and requires on-site work; no specific prior experience or weekly hours are stated.

Benefits

• Dental Plan
• Health Care Plan
• Bonus
• Gratuities
• Group Insurance Benefits
• Other Benefits

Listed skills

• Customer service · Preferred
• Payment Processing · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Registration
• Room Assignment
• Reservation Management
• Guest Check-In and Check-Out
• Customer Service
• Hotel Information
• Local Area Information
• Foreign Currency Exchange
• Payment Processing
• Cash Balancing
• Inventory Management
• Emergency Procedures
• Clerical Duties
• Telephone Handling
• Guest Assistance
• Light Housekeeping

Job areas

• Hospitality
• Customer Service & Support
• Administrative