Hotel Front Desk Supervisor

Job summary

Coordinate activities with other departments, establish work schedules and procedures, and perform the same duties as supervised staff. Assign and review work, hire and train employees, assist guests with special needs, prepare reports, and requisition supplies.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Requisition materials and supplies Additional information Work conditions and physical capabilities Attention to detail Standing for extended periods Work under pressure Personal suitability Client focus Dependability Excellent oral communication Flexibility Organized Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Participates in a government or community program or initiative that supports persons with disabilities Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Support for youths Participates in a government or community program or initiative that supports youth employment Support for Veterans Participates in a government or community program or initiative that supports Veterans Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Support for mature workers Participates in a government or community program or initiative that supports mature workers Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities

What you’ll do

Coordinate activities with other departments, establish work schedules and procedures, and perform the same duties as supervised staff. Assign and review work, hire and train employees, assist guests with special needs, prepare reports, and requisition supplies.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role involves working on-site in a hotel, motel, or resort and requires attention to detail, extended periods of standing, and the ability to work under pressure.

Listed skills

• Teamwork · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Reporting · Preferred
• scheduling · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Coordination
• Scheduling
• Reporting
• Guest Assistance
• Work Assignment
• Staff Hiring
• Staff Training
• Supply Requisition
• Attention To Detail
• Oral Communication
• Flexibility
• Organization
• Teamwork
• Dependability
• Client Focus

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support

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