Front Desk Administrator

Job summary

The Front Desk Administrator serves as the primary point of contact for clients and visitors while managing daily office operations and administrative tasks. Responsibilities include answering calls, scheduling meetings, maintaining office records, and providing support to the management team.

Job details

About Us At Hilson Construction, we’re proud to be one of the leading construction companies serving the Lower Mainland and Greater Vancouver. With over 30 years of combined industry experience, our team brings deep expertise, proven processes, and a hands-on approach to every project. We specialize in general contracting, design-build, and construction management for commercial developments. From concept to completion, we deliver high-quality builds that reflect our commitment to safety, timeliness, and craftsmanship—all at competitive prices. What sets Hilson Construction apart is more than just our experience. It’s our established reputation, strong project pipeline, and dedication to a culture of safety, integrity, and innovation. We believe in building not only structures—but lasting relationships with clients, partners, and the communities we serve. About the Job We are seeking a confident, professional, and highly organized Front Desk Office Administrator to join our team. In this role, you will be the first point of contact for clients, visitors, vendors, and team members, ensuring every interaction is handled with excellent English communication, warmth, accuracy, and professionalism. You will manage front desk operations, answer and direct calls, greet guests, schedule meetings, maintain office records, and support daily administrative functions. The ideal candidate is well-spoken, dependable, detail-oriented, and comfortable communicating clearly in person, by phone, and by email. This position is an excellent opportunity for someone who takes pride in creating a polished office experience while supporting a busy and growing construction company. Key Responsibilities Welcome visitors, clients, vendors, and employees with confidence, professionalism, and a positive front-desk presence. Answer, screen, and direct incoming phone calls using clear English communication and excellent telephone etiquette. Respond to emails, inquiries, and office communications in a polished, accurate, and professional manner. Schedule meetings, coordinate calendars, prepare meeting materials, and support smooth day-to-day office operations. Maintain an organized reception area, office supplies, filing systems, and administrative records. Prepare, scan, file, and track documents with a high level of accuracy and attention to detail. Provide administrative support to management and team members, including preparing correspondence, forms, reports, and meeting notes as required. Assist with basic invoice tracking, data entry, and document organization when needed. Represent the company with confidence, discretion, and a strong customer-service mindset in all interactions. Perform any other administrative duties as assigned. Knowledge, Abilities and Skills: Excellent spoken and written English communication skills, with the ability to speak clearly, write professional emails, and communicate confidently with clients, vendors, and team members. Strong front desk and customer service skills, including a professional appearance, positive attitude, and the ability to create a welcoming first impression. Highly organized and detail-oriented, with the ability to manage calls, visitors, emails, schedules, documents, and competing priorities in a fast-paced office environment. Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, with the ability to prepare documents, update records, and maintain accurate information. Confident, dependable, and professional, with strong judgment, discretion, and the ability to represent the company well at the front desk. Qualifications and Experience Diploma or certificate in Office Administration, Business Administration, or a related field is preferred; equivalent experience will also be considered. 1–3 years of experience in a receptionist, front desk, office administrator, or administrative assistant role. Strong English communication skills, both written and verbal, with confidence speaking to clients, vendors, and internal team members. Experience managing phone calls, emails, scheduling, filing, office supplies, and general administrative support. Intermediate proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel. Previous experience in construction, trades, property management, or a fast-paced office environment is an asset. What We Offer Competitive salary based on experience, with opportunities for growth and advancement as we expand. Paid vacation and personal care leave to support a healthy work-life balance. Learning and development opportunities, with room to grow your skills and career alongside the company. A respectful, inclusive, and diverse workplace, where we embrace Diversity, Equity, and Inclusion (DEI) and foster a collaborative environment that values the unique perspectives of all team members. Employment Status: Full-time, permanent Pay: $22.00–$25.00 per hour, based on experience and qualifications Working environment: Normal office conditions. Work Schedule: Full-time hours, typically scheduled Monday to Friday during regular office hours Work Location: Delta, BC This is an excellent opportunity for a confident and professional individual who enjoys working with people, communicating clearly, and keeping an office organized. The Front Desk Office Administrator will play an important role in creating a positive first impression for clients and visitors while supporting the daily operations of the office. If you have strong English communication skills, a polished and professional approach, and the ability to stay organized in a busy environment, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience. We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.

What you’ll do

The Front Desk Administrator serves as the primary point of contact for clients and visitors while managing daily office operations and administrative tasks. Responsibilities include answering calls, scheduling meetings, maintaining office records, and providing support to the management team.

Requirements

Candidates should have 1–3 years of administrative experience and a diploma or certificate in Office or Business Administration. Proficiency in Microsoft Office and excellent English communication skills are required for this role.

Benefits

• Paid vacation
• Personal care leave
• Learning and development opportunities

Listed skills

• Front Desk Operations · Preferred
• Customer service · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Detail-oriented · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Front desk operations
• Customer service
• Telephone etiquette
• Microsoft Office
• Outlook
• Word
• Excel
• PowerPoint
• Data entry
• Scheduling
• Communication
• Organization
• Detail-oriented
• Administrative support
• Record keeping

Job areas

• Administrative
• Construction
• Customer Service & Support