Food & Beverage Server - Lora Bay

Job summary

Welcome guests, explain menu items and specials, take and enter orders accurately, recommend and upsell beverages, and serve food and drinks. Maintain dining areas, operate a beverage cart on the golf course, communicate course issues, and address guest concerns professionally.

Job details

Nestled between the shores of Georgian Bay and the Niagara Escarpment, Lora Bay, provides the perfect setting for golf. The lush green fairways, with tee decks ranging from 5,100 to 7,100 yards, are expertly designed to incorporate the natural terrain, providing spectacular views while challenging players of all levels. We provide our team members with an opportunity to gather the tools they need to succeed in their careers. Whether you are a veteran hospitality professional, just embarking on your hospitality career, or looking for seasonal employment, our supportive management team will ensure a sense of belonging and that your participation and opinions are valued, enabling both individual and team success. Are you ready to take part in making memorable days on the bay? All companies under the Great Gulf Group umbrella are united by one simple goal: the pursuit of greatness. It’s achieved every day through the passion and dedication of our people. If you’re excited to build meaningful solutions and make an impact, we’d love to hear from you! Why Join Lora Bay? Great people, beautiful location, safe and fun work environment! Paid training! Free golf! Staff (and friends and family) discounts on meals, rooms, and golf Staff parties, $$ rewards, and recognition programs $500 for referring fellow team members and earn $ for bringing in business* Contract completion bonus* *Some conditions apply. Please inquire for details. Do you love meeting new people and not only know what it means to meet customer expectations but to 'exceed them' - even for breakfast? If you have your Smart Serve, are a self-starter, can work under pressure and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you! Lora Bay is seeking friendly and guest-focused Servers to join our Food & Beverage team in Thornbury. Our Servers play an important role in creating a welcoming dining experience for our members and guests by delivering attentive service and ensuring every visit is enjoyable. Full-time positions are available. Key Responsibilities Greet guests, present menus, inform guests of any specials, make recommendations and answer questions regarding food and beverage items Take food and beverage orders and accurately relay them to kitchen and bar staff via the POS system in a timely fashion, accurately and effectively communicating any modifications if required Upsell wine and beverage items to complement food selections Drive a golf beverage cart around the course and sell drinks, alcohol, and snacks Communicate course conditions and/or course issues with the pro shop Serve all food and beverage orders efficiently using proper service etiquette Ensure guest satisfaction and report any problems or concerns to the Food & Beverage Manager and/or Chef Ensure that the dining room area is properly set, cleared, cleaned, and re-set throughout the entire shift, including completion of side duties Ensure guest complaints are resolved in a professional way Other duties as assigned Qualifications Previous experience in casual fine dining is an asset Must be a minimum of 18 years of age Ontario Smart Serve certification Food handling certification is an asset but not required First Aid/CPR certification is an asset but not required Work Arrangement Working both indoors and outdoors during spring, summer, and fall in areas, including on the covered patio, dining room and conference rooms Moving furniture when preparing special arrangements. Walking, bending, carrying glassware, plates, glass racks, large platters, and chafing dishes. Ability to lift up to 50 lbs Long periods of standing on your feet Must be willing to work multiple shifts including morning, afternoon, evenings, weekends and holidays Compensation Pay: $17.60 per hour Vacancy Status Replacement Vacancy Interested? We encourage you to apply even if you don’t meet every qualification. If you’re the right candidate, we’ll support your growth and help you learn along the way. Apply today and help us build what’s next. Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous Peoples, and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf Group of Companies will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources. To be eligible to apply for this position you must be legally entitled to work in Canada. We do not accept international applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted. Please note that all hiring decisions are made directly by our team. We do not rely on automated AI screening tools in our recruitment process.

What you’ll do

Welcome guests, explain menu items and specials, take and enter orders accurately, recommend and upsell beverages, and serve food and drinks. Maintain dining areas, operate a beverage cart on the golf course, communicate course issues, and address guest concerns professionally.

Requirements

Applicants must be at least 18 years old and hold Ontario Smart Serve certification; casual fine-dining experience is an asset. Food handling and First Aid/CPR certifications are assets, and candidates must be able to lift up to 50 pounds, work varied shifts, and be legally entitled to work in Canada.

Benefits

• Paid Training
• Free Golf
• Discounts on Meals, Rooms, and Golf
• Staff Parties
• Rewards and Recognition Programs
• Referral Bonus
• Contract Completion Bonus

Listed skills

• Time management · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Upselling · Preferred
• working under pressure. · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Service
• Food and Beverage Service
• Order Taking
• Point-of-Sale System Use
• Upselling
• Menu Recommendations
• Guest Complaint Resolution
• Team Communication
• Time Management
• Working Under Pressure
• Attention to Detail
• Food Safety
• Dining Room Setup and Cleaning
• Beverage Cart Operation

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support
• Sports & Recreation