Vice President Hotel Operations

Job summary

Lead operating performance across a five-property hotel portfolio, including financial results, General Manager accountability, commercial performance, brand standards, and guest satisfaction. Oversee conference and banquet operations and partner with Ownership on capital planning to protect and improve asset value.

Job details

CONFIDENTIAL SEARCH| RETAINED BY GLOBAL HOSPITALITY SEARCH CONSULTANTS Vice President, Hotel Operations Privately Owned Hotel Group — Ontario & Quebec Based in Ottawa | Fluent English and French required You've outgrown the reporting line You're a Regional Director of Operations or an Area General Manager. You supervise GMs, you carry a portfolio P&L, and you're good at it. What you don't have is a decision that ends with you. Every capital request, every GM hire, every corrective action climbs through a region, into a division, and out to a corporate office that has never walked your properties. This seat reports to Ownership. The opportunity Our client is a privately owned Canadian hotel group — roughly 800 keys across five properties in Ontario and Quebec, full-service and select-service under multiple major international flags, plus a substantial conference and banquet operation. Ownership has run the portfolio closely for years and is now building the executive layer that lets them step back. You are that layer. What you'll own Portfolio operating performance — revenue, GOP and GOP margin, labour productivity, departmental profitability The General Managers: selection, development, performance expectations, compensation review, and replacement when it comes to that Structured monthly P&L reviews at every property, with corrective plans where the numbers warrant them Commercial performance alongside Sales and Revenue Management — occupancy, ADR, RevPAR and RGI, group and corporate production Brand relationships, quality assurance inspections, guest satisfaction and property improvement obligations Senior oversight of a large-format conference and banquet operation — banquet profitability, food cost, labour productivity, sales performance Capital planning with Ownership: prioritizing CapEx and protecting the long-term value of the assets Who you are 10–15+ years of progressive hotel management, with multi-property responsibility You have directly supervised hotel General Managers — not assisted them. If you have run one hotel brilliantly but never held a GM accountable for a miss, this is not that step. Full-service operational depth, with command of hotel P&L and GOP Major international brand experience; Marriott given strong preference Fluent in English and French, fully comfortable conversing interchangeably in either language Based in Ottawa or prepared to relocate to the National Capital Region. Travel within the National Capital Area and throughout Quebec. Compensation $175,000–$250,000 CAD base, target annual bonus of approximately 25%, automobile allowance, executive benefits and paid vacation. Exceptional candidates may be considered above the stated range. Apply in confidence Global Hospitality is retained on this search. All inquiries are held in strict confidence, and nothing is shared with our client without your explicit permission and sign-off on our consent & disclosure form. We thank all applicants for their interest; only those candidates whose experience meets our client's exacting requirements will be contacted. Joshua Platz | Global Hospitality Search Consultants | joshua@globalhospitality.com

What you’ll do

Lead operating performance across a five-property hotel portfolio, including financial results, General Manager accountability, commercial performance, brand standards, and guest satisfaction. Oversee conference and banquet operations and partner with Ownership on capital planning to protect and improve asset value.

Requirements

Requires 10–15+ years of progressive hotel management experience, including direct multi-property responsibility and supervision of hotel General Managers, with strong full-service operations and P&L expertise. Candidates must have experience with major international hotel brands, preferably Marriott, be fluent in English and French, and be based in or willing to relocate to the Ottawa region.

Benefits

• Target Annual Bonus
• Automobile Allowance
• Executive Benefits
• Paid Vacation

Listed skills

• Quality assurance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Multi-Property Hotel Operations
• Hotel General Manager Supervision
• Portfolio P&L Management
• GOP and GOP Margin Management
• Labour Productivity
• Departmental Profitability
• Monthly P&L Reviews
• Revenue Management
• Sales Performance
• Occupancy and ADR Management
• RevPAR and RGI
• Brand Relationship Management
• Quality Assurance
• Guest Satisfaction
• Conference and Banquet Operations
• Capital Planning

Job areas

• Hospitality
• Management & Leadership
• Finance & Accounting
• Sales
• Food & Beverage