Server, Armani Caffè (FT)

Job summary

The server will provide polished table service, accurately take and deliver orders, and support bussing and food-running duties to ensure an exceptional guest experience. They are responsible for learning guest preferences, providing menu recommendations, and maintaining service standards that embody the Giorgio Armani brand.

Job details

As a Server at Armani Caffè, you will be part of a diverse service team committed to creating an exceptional guest experience rooted in warmth, authenticity, precision, and genuine hospitality. You will provide polished table service, accurately take and deliver food and beverage orders, and support bussing and food-running duties, delivering exceptional service that drives sales and embodies the elegance, excellence, and hospitality of the Giorgio Armani brand. In this role, you will welcome guests, learn their preferences, provide thoughtful menu recommendations, and execute food, beverage, and table-service standards consistently. Your attention to detail, product knowledge, and presence on the floor will support efficient service flow, accurate order delivery, strong guest relationships, and a refined caffè environment. To succeed in this role, you are collaborative, composed under pressure, results-oriented, and committed to working with integrity. You take pride in polished service, cleanliness, food safety, teamwork, and creating memorable experiences for every guest. Our team mission is passionately conveying the vision of Giorgio Armani Qualifications & Skills Minimum one (1+) year of serving, premium food and beverage, hospitality, or customer service experience preferred; luxury hospitality experience is an asset Serving It Right certification and legal eligibility to serve alcohol in British Columbia are required; FoodSafe Level 1 & First Aid certification is preferred and must be obtained and maintained where required Working knowledge of food and beverage service, menu ingredients, allergens, responsible alcohol service, and food and beverage pairings is preferred Strong verbal communication, interpersonal, listening, and guest service skills, with the ability to work effectively as part of a team Experience with table service, carrying trays, point-of-sale systems, bussing, and food running is preferred; willingness and ability to learn approved service sequences and menu standards is essential Open availability and ability to work a flexible schedule, including holidays, early mornings, evenings, nights, and weekends Italian, Spanish, French, Mandarin, or other language skills are not required but are considered a strong asset Physical Demands Activity Demands Frequency Sitting At Desk Rare Standing/Walking Within caffè, dining, service & kitchen environment Constant Lifting/Carrying Up to 30 lbs intermittently; dishes, trays, glassware, and service supplies frequently Frequent Push/Pull Moveable shelving, equipment and doors Frequent Climbing Stairs and Ladders Rare Reaching Below/Above Shoulder To reach higher items on shelves or lower items on floor Frequent Fine Motor Tasks Bar tools, glassware, beverage equipment, espresso machine and POS, etc. Frequent Auditory & Vision Hear and see safety signals, read labels, registers, computers, etc. Constant Cognitive Demands Activity Demands Frequency Communication Verbal & Writing Constant Coordinate with Team Communicate with colleagues, coordinate orders, running and bussing duties, and escalate safety, liquor-service, or guest concerns Constant Organize Work Sequence orders, manage multiple priorities, and maintain service flow Constant Accuracy / Attention to Detail Order accuracy, table numbers, transactions, allergens, responsible service, and product quality Constant Administrative Tasks Complete checklists, logs, counts, and other assigned records Frequent Why Join Us Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world. The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange. This role has an hourly rate of $18.25/hour, depending on experience and qualifications. OUR CULTURE As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure. Our Benefits COMPENSATION: Commission (Eligibility Based on Position) Retail Bonus Program Employee Referral Bonus Program BENEFITS: Medical Dental Vision Prescription Drug Life Insurance Dependent Life Insurance Accidental Death & Dismemberment Insurance Employee Assistance Program PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates ASSOCIATE PERKS: Armani Merchandise Discount Restaurant Discount Uniform Exclusive Friends & Family Sales NOTE: Benefits may vary based on position eligibility YOUR CAREER Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.

What you’ll do

The server will provide polished table service, accurately take and deliver orders, and support bussing and food-running duties to ensure an exceptional guest experience. They are responsible for learning guest preferences, providing menu recommendations, and maintaining service standards that embody the Giorgio Armani brand.

Requirements

Candidates should have at least one year of experience in hospitality or customer service and possess Serving It Right certification for British Columbia. Proficiency in food and beverage service, strong communication skills, and the ability to work a flexible schedule including weekends and holidays are essential.

Benefits

• Medical
• Dental
• Vision
• Prescription drug
• Life insurance
• Dependent life insurance
• Accidental death & dismemberment insurance
• Employee assistance program
• Paid time off
• Pregnancy & parental leave top-up
• Long-term disability
• Paid time off to volunteer
• Group registered retirement savings plan
• Armani merchandise discount
• Restaurant discount
• Uniform

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Food safety · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Table service
• Food and beverage service
• Customer service
• Menu recommendations
• Point-of-sale systems
• Bussing
• Food running
• Verbal communication
• Interpersonal skills
• Active listening
• Product knowledge
• Food safety
• Responsible alcohol service
• Teamwork
• Attention to detail

Job areas

• Hospitality
• Food & Beverage
• Retail
• Customer Service & Support

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