Additional Information Part TimeJob Number 24069027Job Category Food and Beverage & CulinaryLocation The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management
property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales[...]
mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepa[...]
as required. The following is considered mandatory for this position: Functional knowledge - Passion for food and strives to exceed expectations for service excellence with demonstrated understanding of refined dining, beverage and ser[...]
ordering, and stocking supplies, answering phones, and greeting visitors Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and [...]
Participates in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. Tours building on a r[...]
Performs other duties, as assigned, to meet business needs. Providing and Ensuring Exceptional Customer Service Leads a seamless transition from sales to service in a timely fashion for quality service delivery and where appropriate, o[...]
as required. The following is considered mandatory for this position: Service Excellence - Leads by positive example to strive for service excellence through consistent application of Shangri-La's core practices. Highly Organized - Exc[...]
eye contact and a friendly verbal greeting using the client's name when possible Answer, record, and process all client calls, requests, questions, or concerns; follow up to ensure each has been met to clients' satisfaction Schedule se[...]