Restaurant & Pub Manager

Are you a hospitality enthusiast with a flair for the food and beverage industry? If you are seeking an exciting role in a vibrant workplace, look no further than Regina's coolest independent hotel (hint- it's us)! We're on the hunt for a Restaurant & Pub Manager to join our dynamic Crew.

Your mission? To lead the charge at DISH Restaurant, Knotted Thistle Pub, and Room Service operations and elevate our food & beverage experiences to new heights. This is a full-time opportunity with flexible hours, spanning weekdays and weekends.

Your primary accountabilities are to:

• Manage the day-to-day front-of-house operations of the hotel's onsite restaurant, pub, and the operations surrounding room service.
• Occasionally working on the floor to support the crew and gain firsthand operational insights.
• Handling crew scheduling for adequate coverage and operational efficiency.
• Hire and train new crew members and ensure the retention of the current crew.
• Ensuring that VLTs are up and running and helping problem-solve if and when tech troubles ensue.
• Manage, program and troubleshoot the POS System used in both outlets.
• Managing liquor costs and overall inventory with a focus on efficiency and cost-effectiveness.
• Planning and overseeing the execution of special events.
• Addressing any elevated service issues promptly and efficiently, meeting, and exceeding guest expectations.
• Lead, manage and hold all Crew members accountable for their roles.
• Responsible for achieving revenue targets and making operational adjustments to ensure the profitability of the outlets.
• Regular check-ins to evaluate crew performance and provide coaching.
• Understanding and managing labour costing.
• Supply ordering.
• Building processes, systems and standards and rolling these out across the team.

Qualifications:

We're looking for a versatile multitasker who has prior experience in the food and beverage industry. The ideal candidate has experience in customer-facing roles, strong leadership skills, and a Serve It Right certificate. If you've worked in a bar or have experience in curating cocktails or food & drink pairings, that would be awesome! We need someone with a fluid schedule, ideal for the hotel industry's varied demands. Managing the floor and supporting the crew is your forte, and you shine during busy periods or special events.

About Us:

As an independent, locally-owned establishment, we invest in our hotel, foster an exceptional Crew, and strive for unparalleled guest experiences. Our Core Values - Above & Beyond, Fastidiousness, Got This, Unconventional, and Neighbourly - steer us toward service excellence. Our offerings include free parking, daily Crew lunches, health benefits, engaging staff events, and other fantastic perks.

Ready for an adventure? Join our Food & Beverage team by applying today!