District Manager , Healthcare
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.
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Job Summary & Role Responsibilities
Now, if you were to come on board as one of our District Managers, we'd ask you to do the following for us:
- Be responsible for and manage all aspects of Operations and Support Services including budgeting, financial management, and weekly analysis.
- Aid in the increase of division revenue and profitability by developing forecasts, analyzing operation capabilities, and ensuring budget adherence.
- Build strong Client relationships, conduct business plan reviews, and drive account retention.
- Maintain both Client and Compass standards to assure a safe environment for all residences and employees.
- Assure quality control procedures are monitored, maintained, and established operating practices are strictly followed.
- Attract, develop, and retain associates; develop succession planning, exercise performance management, and provide a safe & supportive work environment.
- Support the Labour Relations strategy process for unionized accounts, interacting with representatives and administering fair policy and procedures during negotiations.
- Ensure seamless operations of various day to day services are consistently run in an exemplary fashion.
- Lead and support multi-unit management teams in attaining financial and operational goals.
- Ability to travel between sites on demand including 10 to 15% overnight travel.
- Significant amount of travel required to provide coaching and mentoring of unit managers and ensure sustainability of our quality outcomes.
- Stay current with the latest innovative trends in food services.
Position Requirements
Think you have what it takes to be the District Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.
Experience & Qualifications
- Minimum 8 years of management experience and directing a team in a related field.
- Preferred experience in Healthcare/Senior Living/Long-Term care support services, Food Services, Contract Facilities management and environmental services or related.
- Post-secondary degree/diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management.
- You are in good standing in all required qualifications as stipulated by the client and Compass Group Canada.
- Prior experience in Dining, Housekeeping, and Laundry Management.
- Experience managing multiple sites in complex environments (union and non-union).
- Proven Financial Management skills within a comparable size business portfolio.
- Ability to create and maintain excellent relationships with clients and customers.
- Canadian Society of Nutrition Management membership is an asset
- Valid driver's license and the ability to travel over-night as required (Minimal)
Skills & Competencies
- Excellent decision-maker with strong communication skills (written and verbal).
- Strong problem solving, organization, and coordination skills.
- Excellent leadership, coaching, and supervisory abilities.
- Strong critical thinking skills an asset
- Strong ability to handle high pressure accountability and responsibility
- Highly organized with attention to detail and strong ability to multi-task.
- Intermediate level expertise with Word, Excel and Outlook.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.