Manager, Recreation Facilities
Position Summary
Reporting to the Director, Recreation and Leisure Services, the Manager, Recreation Facilities is responsible for the management and supervision of recreational facility operations and infrastructure projects including arenas, marinas, pools, community centres, Slush Puppie Place (Large Venue Entertainment Centre) and other recreation amenities.
KEY DUTIES & RESPONSIBILITIES
Support strategic planning, budget development, staff development and be responsive to future operation and capital needs.
Lead, promote, model, and support a culture of health, safety, well-being, and respect. Ensure compliance with all relevant regulations, in particular the Occupational Health & Safety Act and the Accessibility for Ontarians with Disabilities Act (AODA).
Engage team members in developing and committing to action plans that target specific competencies, skills, or knowledge related to performance improvement or to prepare for success in new responsibilities.
Develop and manage asset management plans and capital projects. Apply sound project management practices and methods in all project phases including research, design, implementation, measurement and follow up. Demonstrate strategic thinking and sound judgment to prioritize and organize on-going project work with multiple stakeholders and competing interests. Develop related project documents, schedules, and communication tools to assist with change management strategies.
Manage direct reports by assigning work, setting schedules, resolving problems, and identifying appropriate individual goals aligned with individual capabilities, work requirements, and the corporation's vision and strategic plans.
Coordinate and conduct public engagement initiatives to develop policies, procedures and service standards that meet the needs of the customers and the corporation.
Other duties as assigned.
Qualifications, Competencies
Degree or Diploma in Facilities Management, Recreation Leadership, Sports Administration/Management, or a related field
5 years of management experience in multi-purpose recreation facilities
Basic Refrigeration
Certified Pool Operator (CPO)
Skills, Abilities, Work Demands
Ability to anticipate, understand and respond to the needs of internal and external customers
Strong public engagement and customer experience skills
Knowledge of facility operations and practices
Excellent problem solving, conflict resolution, and mediation skills
Ability to liaise with and build relationships with internal and external stakeholders such as all levels of government, community services, residents, and staff
Highly developed analytical and research skills with the ability to formulate solutions to complex issues
Superior project management skills with the ability to plan, manage, and execute small and large capital projects through all phases
Ability to think strategically and deliver results
Ability to manage financial, human, and physical resources
Ability to plan and oversee large scale operational and capital budgets
Ability to create effective annual maintenance plans for all recreation facilities and to lead a supervisory team during the implementation process
Ability to evaluate the effectiveness of decisions and the application of control and management processes
Strong leadership and team building skills, with the ability to prioritize, mentor and manage a team
Ability to lead and motivate staff and provide guidance on strategic, operational, and technical matters
Working knowledge of municipal, provincial, and federal government acts and legislation, including occupational health and safety, employment standards, human rights act, collective agreements, and municipal by-laws
Strong knowledge of procurement practices and processes
Prepare related Council and Committee reports based on subject matter expertise
Ability to exercise good judgment and initiative and work collaboratively with others
Strong computer skills including MS Office
Ability to work under pressure and with tight deadlines
Ability to work outside regular business hours as required
Valid class "G" driver's license
Required to obtain and maintain a satisfactory criminal record check