Boat Rental Shift Lead

Department: Rentals & Retail

Type of Contract: Contract, Seasonal

Work Location: Milton, ON L9E 0C6

CH Site: Kelso Conservation Area

Posting Start Date: March 15, 2024

Posting End Date: April 30, 2024

Your Opportunity

The primary responsibilities of this position include:

• Lead Boat Rental Attendants through daily tasks
• Greet guests, respond to customer inquiries and address concerns, escalating when required
• Instruct visitors on proper use of boats & equipment and enforce the importance of boating and water safety
• Complete visual inspection of boats and other equipment and ensure that all issued equipment meets proper safety protocols
• Ensure that all documentation is completed and filed according to Boat Rental protocols
• Follow proper reservation check-in/out procedures
• Prepare and receive returned rental equipment
• Process payments following established cash handling procedures.
• Complete day end deposits and closing procedures.
• Sell merchandise and related items.
• Work in accordance with the Conservation Halton's Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations and all other related manuals.
• Other duties as assigned

Your Qualifications

• Must be 16 years of age or older at the time of employment
• Ability to demonstrate leadership skills and have confidence to make quick decisions
• Previous leadership experience is an asset
• Ability to work in a fast-paced environment with strong customer service skills
• Ability to work a flexible schedule that includes weekends and holidays; as well as shifts with varying hours, depending on factors such as weather and visitation levels
• Experience with non-motorized watercraft (canoes, paddleboats, kayaks) is an asset
• Experience in point-of-sale procedures is an asset
• Knowledge of conservation areas and recreational programming is an asset
• Able to lift up to 40 pounds, stand, and walk for long periods of time
• Successful candidate will be required to provide a copy of Pleasure Craft Operator Certificate (PCO) prior to first day of employment (if over 16 years old). *Cost covered by Conservation Halton
• Successful candidate will be required to provide a Criminal Record Check (CRC), to verify the absence of a criminal record for which a pardon has not been granted (if over 18 years old). *Cost covered by Conservation Halton up to $30.00.
• A valid Ontario Drivers Licence, minimum Class "G2", with a satisfactory Driver's Abstract is required. *Abstract completed by Conservation Halton.

Your Reward

• Starting at $17.51 per hour
• Part time and full-time hours available; hours may vary depending on availability
• The position's expected start date is May 1, 2024
• You will work in an inspiring setting with views of the Niagara Escarpment and no traffic lights for several miles
• You will work with a creative, talented and solutions-focused team
• You will work for an organization that provides flexible work arrangements and places tremendous value on professional development and wellness of its employees
• Free access to Conservation Halton and Conservation Ontario parks
• Discounts on Conservation Halton/Glen Eden services, food and merchandise

Our Core Values

Diversity and Inclusion - We endeavor to understand, accept and appreciate the value of our differences and encourage authenticity.

Learning and Innovation - We embrace the need for continuous improvement, the opportunity to learn from others and the benefits of sharing knowledge.

Person-Centered Service - We make people a priority through customer-centred engagement, predictive problem-solving and high-quality service.

Collaboration - We seek out and trust in the skills, expertise and experience of others in order to achieve our common ambition.

Sustainability - We consider the environmental impact of everything we do and always keep future generations in mind when making decisions.

Integrity - We make decisions with accountability, transparency and a strong sense of personal responsibility for our choices and actions.

Resilience - We are positive and proud of our ability to quickly and effectively respond to change.

To Apply

Please visit the link to apply online and have your resume ready to complete your application: Click to apply.

We thank all applicants for their interest however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Conservation Halton will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. To discuss accommodations, please contact operations@hrca.on.ca.

Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.