Mental Health Worker - Cresst

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Reporting to the Manager and under the general supervision of the Care Leader acts as a support person to the nurses to promote a safe therapeutic environment for clients at the assigned site. Assists clients with personal care, performs cleaning and housekeeping duties and provides assistance to the Cook in the preparation and serving of meals. Provides feedback to the Care Leader regarding client issues.

1. Provides clients with assistance in the completion of their personal hygiene and care by encouraging and assisting, as necessary, with toileting, bathing, skin care, grooming, dressing and laundry.
2. Performs housekeeping duties such as wiping tables, mopping floors, and vacuuming.
3. Maintains linen by sorting, laundering, folding, storing and distributing.
4. Assists the cook by performing limited food preparation such as heating prepared food, making tea, coffee, toast, salads and sandwiches. Attends to clients who require assistance with their feeding and cleans up dining area following meals. Records client food intake on Meal Monitoring forms and reports any dietary concerns to professional staff.
5. Drives or accompanies clients to appointments and outings and performs other related duties as directed by nurses.
6. Obtains reports regarding facility and clients at the commencement of each shift. Communicates to appropriate staff the necessary tasks that need completing are brought to the attention of others on the team by communicating verbally and/or via logbook.
7. Cleans and services facility parkade and yard by performing a variety of housekeeping duties including correct usage and storage of cleaning supplies, removing garbage and recycling waste as required.
8. Provides feedback to Care Leader (Director of Care) or, if applicable, to nurse on duty regarding concerns of clients, staff or facility by methods such as discussing issues with staff, making notations in logbook. Provides input during meetings regarding specific areas of operation of the facility.
9. Observes and reports facility issues, client condition and behaviour to professional staff for the purpose of ensuring quality client care, including safety.
10. Performs other related duties as assigned.

Education and Experience

Grade 12. Successful completion of a Community Mental Health Worker Certificate or Long Term Care Aide Certificate or equivalent and 6 months related experience or an equivalent combination of education, training, and experience. Must meet staffing requirements as set out in the Community Care Facilities Licensing Act. Food Safe Course - Basic Level. Valid BC Drivers License and access to vehicle.

Skills and Abilities

• Ability to communicate appropriately and effectively, both orally and in writing, in English.
• Effective interpersonal skills and the ability to get along well with others.
• Ability to develop and maintain effective working relationships with staff, clients, other individuals and outside agencies.
• Ability to prioritize and organize work, to effectively manage a heavy and demanding workload and to exercise sound judgement.
• Ability to effectively manage changing workload under pressure, and during times of change.
• Ability to work independently with minimal supervision, while seeking the appropriate level of consultation and approval from the Care Leader (Director of Care).
• Ability to maintain confidentially in accordance with applicable regional policies and codes of ethics.
• Ability to provide effective and efficient service while meeting Health Region policies, standards and protocol requirements.
• Ability to operated related equipment.
• Basic knowledge of the concepts of psychosocial rehabilitation and normalization.
• Physical ability to carry out the duties of the position.