Come Join our team today!
Adventures await in southern Vancouver Island, a diverse natural playground just off our doorstep! Connect with nature as you hike trails in the coastal rainforest. Visit whales, seals and other ‘neighbours’ as you discover the ocean waters still only 30 minutes from Victoria.
We operate two boutique style vacation homes properties in Sooke on Vancouver Island. Sooke Harbour Resort & Marina and SookePoint Ocean Cottage Resort, proudly managed by True Key Hotels & Resorts.
We are seeking to fill a position in our Guest Services team.
WHAT IT'S ABOUT!
The Guest Services Agent plays a vital role in establishing a positive experience for our guests as they are the first interaction when both making reservations and arriving on property. The Guest Services Agent sells room nights and moorage slip rentals ensuring best fit for inbound guests, maximizing revenue opportunities. Additionally, the welcoming procedures are executed smoothly, delivering an elevated guest experience. This role is the face of the Front Office and is positioned to gain exemplary understanding of operations.
Our teams work at both the East Sooke and Sooke locations. We provide competitive wages along with a travel allowance wage for shifts worked at SookePoint Ocean Cottage Resort (East Sooke).
WHAT WILL YOU BE DOING?
WHAT DO WE NEED FROM YOU?
True Key Hotels & Resorts offers competitive employment packages for its team members, including health benefits, competitive wages, education allowance, employee discount programs on the job training and opportunities for advancement within the collection.