inventory clerk, retail

Job Title: Inventory Clerk, Retail

Location: North Vancouver

Department: Retail

Reports to: Manager, Retail

Role Status: Full time, permanent

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.

Job summary:

The Retail Inventory Clerk manages all of Grouse Mountain’s incoming and outgoing Retail product shipments. They are responsible for maintaining and updating our product database and ensuring inventory levels are kept within established guidelines.
They have a keen eye for detail and process improvement and are always looking for opportunities to streamline our back-end processes.

While inventory management is the primary responsibility of this role, excellent customer service and staff leadership are also essential elements.

ESSENTIAL JOB FUNCTIONS:

• Manage and maintain retail inventory levels for all store outlets and stock overflow
• Receive all incoming inventory product and prepare merchandise for stores
• Physically load and unload incoming/outgoing stock
• Tracking, developing and maintaining processes for ensuring accurate inventory management
• Compiling inventory reports, recording the quantity, type and value of materials, stock on hand, using our inventory systems.
• Collaborating with the Accounting Department on reconciling any discrepancies in inventory data
• Collaborating with management to report stock issues
• Assisting management on annual inventory reporting and counts
• Maintaining standards for merchandizing, stocking, rotation and storing of products and inventory.
• Entering data for production and scheduling, stock replenishment/relocation and inventory adjustments.
• Manage product warranty cases and special-order files with vendors
• Assisting Retail Supervisors with completing opening and closing duties of the department and coordinating day-to-day operations of the retail team.
• Handling cash and ensuring accounting procedures are followed including daily cash outs and float reconciliation.
• May lead, guide, and train staff performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.
• Achieving and maintaining outstanding customer relations with internal and external guests, including responding to customer comments and concerns while displaying a Guest Obsessed attitude at all times.
• Promoting a positive work environment and culture by leading by example and maintaining strong and supportive relationships with all staff
• Other duties as required

As an employee, you will be required to:

• Demonstrate an approach to work consistent with and supportive of Grouse Mountain Resort and Northland Properties goals, values, policies, and procedures.
• Embrace all aspects of the job with a positive and professional attitude.
• Always deliver an enthusiastic and professional level of guest service, working with guests of all ages and abilities and promote guest loyalty through a fun and engaging experience.
• Be punctual, reliable and show up for work in full uniform in all weather conditions. Arrive fit for work and take responsibility for your personal health and safety.
• Provide guests with information regarding all Grouse Mountain products, activities, events, and daily mountain operations schedule. Generate sales through personalized service and strong product knowledge.
• Be a team player, dependable and work considerately with all departments within the company.
• Show initiative in handling routine matters and have quick, thoughtful judgement in any situation.
• Possess a willingness to learn new skills and a proactive approach to work.

Qualifications, Knowledge, Skills and Abilities Required:

• Completion of secondary school is required.
• On-the-job training will be provided for the successful applicant.
• 2 years previous experience in a retail/sales role, preferably in outdoor apparel (advantageous).
• 1 year experience in accounts reconciliation and/or inventory management (advantageous).
• Ability to reconcile stock counts to report data.
• Database management skills.
• Ability to analyze and solve problems.
• Ability to prepare routine administrative paperwork.
• Ability to receive, stock, and/or deliver goods.
• Experience in merchandizing and display setup and asset.
• High attention to detail, with a focus on equipment accuracy and safety.
• Strong ability to multitask, prioritize and delegate duties amongst a team.
• Excellent work ethic and attitude, with the ability to thrive in a high-volume, challenging environment.
• Must be able to lift 40 pounds.
• Strong Microsoft Office skills, and experience with point-of-sale system an asset, including cash handling and cash-out procedures.
• Available for five days per week and to work a flexible schedule including opening, closing, weekends, and holidays as required.

Compensation and Benefits

$22.00/hour to $25.00/hour

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

Full-time, year-round positions are also eligible for these:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• RRSP matching plan after 1 year of service
• Free access passes for dependents

Successful applicants over the age of 19 will be required to provide results of a clear background check valid within six months of the hire date before starting work. Grouse Mountain will assist with this process if the applicant does not have a valid background check.