Regional Hospitality Manager

Make a Meaningful Impact in Hospitality Leadership

Are you a hospitality leader looking for a role where your skills can make a real difference? At Baptist Housing, we're inviting experienced hospitality professionals to bring their passion for service into seniors living.

As our Regional Hospitality Manager, you’ll apply your expertise in hotel, resort, or food & beverage operations to create exceptional living experiences for seniors in our communities across British Columbia. This role blends operational excellence with purpose-driven leadership, allowing you to directly contribute to residents' quality of life while leading teams in culinary services, housekeeping, and overall hospitality.

If you're ready to transition your hospitality career into a deeply meaningful sector — where people, service, and care truly come together — we’d love to connect.

About The Role 

As Regional Hospitality Manager, you will be responsible for: 

• Multi-Site Operations: Managing hospitality services across multiple locations, ensuring consistency, efficiency, and quality. 
• Financial & Budget Oversight: Leading budget planning, monitoring expenses, and optimizing costs while upholding service excellence. 
• Vendor & Stakeholder Collaboration: Partnering with outsourced hospitality providers to align services with Baptist Housing’s mission and quality expectations. 
• Service Excellence: Conducting audits and performance reviews to ensure compliance with industry standards and regulatory requirements. 
• Team Leadership & Support: Coaching on-site hospitality managers, resolving operational challenges, and fostering a culture of continuous improvement. 
• Strategic Planning: Developing and implementing initiatives to enhance operational efficiency and resident satisfaction. 
• Site Visits & Travel: Regularly traveling to various sites to assess service quality, troubleshoot issues, and implement improvements. 

What You Bring 

• 5+ years of experience in hospitality management, overseeing multi-site operations or large-scale service environments. 
• Strong expertise in budget management, financial reporting, and cost control strategies. 
• Demonstrated ability to optimize labor costs and service delivery in a high-volume environment. 
• Exceptional leadership and coaching skills, with the ability to engage and inspire teams. 
• Excellent problem-solving and communication abilities, especially when managing vendor relationships. 
• Willingness to travel extensively across multiple locations. 
• CSNM (Canadian Society of Nutrition Management) certification is an asset. 
• Experience in senior living, healthcare, or hospitality service management is a plus. 

Why You 

• A chance to lead and influence hospitality services across a diverse portfolio of senior living communities. 
• The opportunity to work remotely with flexible travel to engage directly with sites and teams. 
• A mission-driven environment where hospitality plays a key role in creating an exceptional quality of life for residents. 
• Competitive compensation, benefits, and career development opportunities. 

Compensation & Benefits 

We offer a competitive compensation package, featuring a yearly salary range between $90,000 and $105,000. Your comprehensive benefits include employer-paid extended health and dental coverage, along with a generous four weeks of vacation. Additionally, we provide RRSP matching contributions and support for your ongoing professional development.