Housekeeping Support Attendant - Winter 24/25

Position: Housekeeping Support Attendant Employment: Full Time Seasonal

Full Job description

Overview:

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. It is located on Big White Mountain, the highest summit in the Okanagan Highland, an upland area between the Monashee Mountains and the Okanagan Valley. It offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer, including hiking, biking, skiing, and more!

Just 45 minutes away from the town of Kelowna, on the eastern shore of Okanagan Lake, it is surrounded by, provincial parks, pine forest, vineyards, orchards and mountains. Its downtown area incorporates waterfront City Park and a lakeside cultural district with more than 20 local vineyards. If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world then we want you to join our team!

As part of the Big White Housekeeping team, you are responsible for assisting housekeeping and laundry to ensure smooth daily operations. Among the responsibilities include; driving staff to and from accommodation properties, deliver clean and dirty linens and housekeeping stock, performing light maintenance jobs. This position requires strong multi-tasking and organizational skills.

Responsibilities of this position include but are not limited to:

• Inspect and maintain Central Reservations vehicles
• Clean Central Reservations vehicles keeping them presentable
• Participate in and pass our Driver Training Course
• Develop a good understanding of village layout and be able to give directions to all units
• Drive staff to and from accommodation properties
• Deliver clean linen to accommodation buildings and pick up dirty laundry and garbage
• Answer incoming calls and assist housekeepers with requested items to be delivered
• Assist in or laundry or housekeeping when necessary
• Assist in shoving show of decks in accommodation units

• Fulfilling tasks in a time sensitive manner

• Follow all Health & Safety protocols and procedures

• Assist guests with all questions and requests
• All other duties as required

The vision for Big White:

"To be the perfect four-season mountain resort, distinguished for the high-quality experience our guest always receive."

Big White Mission Statement:

"To go the extra mile to ensure our guest enjoy a memorable alpine experience in a positive, safe and friendly environment"

Our Mission Statement:

"To create a positive atmosphere that benefits both our team members and guests. When we always do our best, we dedicate ourselves to creating experiences that people are amazed by"

Perks from day 1

• Free Ski Pass

• Free and discounted lift tickets for friends and family
• Free ski and snowboard lessons, and 50% off private rentals
• Free and discounted Lift tickets atother approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Team, Family & Friends discounts in our accommodations
• Discount at our restaurants
• Discounts in our retail stores
• Discounts on rentals
• Ongoing Employee events, incentives & recognition
• Flexible schedules to match your traveling companions when prearranged

Details:

• Fulltime, working up to 40 hrs. a week
• Hourly wage $20.50
• Staff accommodation onsite, for approved applicants
• Nov/Dec 2024 - April, 2025
• Must be legally entitled to work in Canada

Applicable Skills:

• No education or experience required, we will train you on the job

• Must have full-privileged (open) driving license (no L's, N's or P's)
• Must be able to change current license over to BC driving license
• Clean driving record
• Must have had a driving license for 3 years
• Ability to follow instruction

• Detail orientated
• 100% guest service oriented, have excellent people skills with a positive and upbeat personality
• Time-management skills.
• Adaptable to change and be able to work at multiple priorities
• Eager and focused to exceed guest expectations.
• Able to work independently as well as part of a team

• Trade experience is useful