Resident Advisor - Summer 24
Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.
Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.
At present some of our Employee Perks include:
- LLSR Summer lift pass
- Free LLSR recreational opportunities including guided hikes and sightseeing
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Retail store discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply
Job Description
The successful candidate will be responsible for maintaining and supporting a safe and secure atmosphere for all staff residing in Lake Louise Ski Resort staff accommodation. As a resident advisor you will have the ability to objectively and quickly assess a variety of situations, and respond through creative problem solving and appropriate application of policies and standards while maintaining fairness and respect.
Job Responsibilities:
- Conducting regular patrols of Lake Louise Ski Resort staff accommodations and properties.
- Providing assistance and information to employees outside of housing office hours.
- Enforcing conditions of residence as outlined in staff rental agreements.
- Completing required nightly incident and duty reports.
- Liaison with local law enforcement and emergency service agencies as required.
- Completing out of hours check in/out procedures.
- Helping to clean and maintain communal housing areas.
- Respond to complaints and conduct incident investigations while maintain confidentiality
- All other related duties as required by the Housing Management Team.
Job Requirements/Qualifications:
- Must hold a valid Canadian or international license with a clean drivers abstract. Proof from your insurer of 3 years claims free history will be required.
- Ability to calmly and assertively intervene, mediate and effectively communicate in sometimes confrontational situations.
- Ability to communicate clearly and effectively with your peers.
- Ability to consistently adhere to company policies and procedures, while also responding to incidents with empathy and respect.
- Commitment to maintaining confidentiality.
- Must be able to work independently with little supervision
- Physically able to lift/carry 50lbs
- First Aid, CPR, Self Defense and Mediation skills an asset
Work Schedule:
Night Shift
5:30PM – 4:00AM
4 days on/ 3 days off
Dress Code:
Uniform shirt provided at cost, black pants/slacks in accordance with appearance standards