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Tony Roma's, Food & Beverage Manager

July 29 2021
Industries Accomodations, Food services
Categories Food & Beverage Coordinator, Hospitality, Catering, Tourism
Banff, AB
  • Work in a dynamic, culturally diverse team from around the globe
  • Seasonal work experience setting in an iconic, unforgettable, and inspiring location
  • Fast-paced and active position – get your step counter ready!
  • Excellent options for discounted meals and lodging, including further discounts for returning team members at certain locations
  • The chance to work in an inclusive culture and make life-long friends
  • Opportunities for career growth or future work at other Pursuit locations
  • Access to one of the world’s most beautiful and iconic National Parks
  • Oversee all day to day operations and logistical organization while increasing sales and profitability
  • Consistently delivering exceptional guest service standards
  • Continue to drive guest and employee experiences while assisting with the recruitment, training, development and retention of high-quality team members
  • Create and nurture a world class environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing exceptional service
  • Anticipate key issues and informational needs and discuss ongoing performance and functions that will enhance the performance of Tony Roma’s
  • Preparation of monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues
  • Participate in the budgeting process – develop, implement and manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and minimize expense
  • Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy, speed, improved business practices and attract and retain superior talent
  • Make employees and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
  • Ability to manage all F&B and day to day operations within budgeted guidelines and to the highest standards
  • Establish strong partner-like relationship with hotel leadership team and all Pursuit Collection Managers and Directors based on deep understanding, acumen and knowledge of the company’s business, strategy, plans and performance of the Pursuit Collection Food and Beverage operations
  • Collect, communicate and lead the efforts to know and understand our customers, guest trends, innovation and product development
  • Interact with guests to obtain feedback on product quality and service level: review feedback from guests through Social Media and Guest Satisfaction Surveys and drive goals to increase scores
  • Staffing, training, development, staff meetings, scheduling and payroll submissions
  • Assist with planning and execution of functions and events throughout the outlets
  • Ordering, inventory and stock taking along with ability for coding and remittance of all invoices through the inventory management system
  • Oversee the inventory management system daily maintenance by the Chef and see that all recipes are integrated within Micros
  • POS development and programming co inside with menu development and inventory management system timelines
  • “Promise to Place” ensure sustainability and respect within the community
  • Maintain core standards as developed by F&B Shared Services
  • Adhere to People and Culture standard operating procedures
  • 5 years’ experience in the hospitality and travel industries
  • Proven Food and Beverage Management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software and POS)
  • Up to date with Food and Beverage trends and best practices
  • Thrives in a fast paced and high energy work environment
  • Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
  • Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff
  • Able to create “fellowship” through modelling our core values and best practices
  • Capable of inspiring teams to drive speed and performance within the organization
  • Experience with financial management and creating strong employee and guest satisfaction
  • Strong experience across a broad range of food and beverage activities, meetings/events and functions network