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Technical Director

July 29 2021
Industries Accomodations, Food services
Categories Hospitality, Catering, Tourism, Management, Administration
Banff, AB
  • Work in a dynamic, culturally diverse team from around the globe
  • Seasonal work experience in an iconic, unforgettable, and inspiring location
  • Fast-paced and active position – get your step counter ready!
  • The chance to work in an inclusive culture and make life-long friends
  • Opportunities for career growth or future work at other Pursuit locations
  • Access to one of the world’s most beautiful and iconic National Parks

The Technical Director is responsible for the successful operation of our special project (8 month contract), a multimedia experience at the Banff Gondola. The successful candidate will be responsible for the installation of the project, artistic integrity of the installation and remain focused on the maintenance of the equipment. Once installed, they will oversee the successful day to day operation of the experience, plan the team’s schedule, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third party teams to provide a world class experience for our guests.

  • Act with integrity, honesty and knowledge that promotes the culture, values, and missions of Pursuit
  • Oversee the successful installation of the special project working closely with third party install teams
  • Take responsibility for all technical aspects of the experience
  • Drive guest engagement culture through a highly motivated and well-trained team
  • Develop and maintain a clear command structure during operational hours with the operations and guest experience teams
  • Maintain excellent lines of communication with all teams
  • Plan and supervise maintenance of all equipment
  • Responsible for the recruiting and training of the special event team
  • Ensure sufficient supplies spare parts are available and coordinate all equipment repairs
  • Supply and provide analysis for monthly and annual reporting to internal and third-party teams
  • Select and develop standardized recipes to ensure consistent quality
  • Develop and manage the operational budget for the project
  • Develop and update standard operating procedures and training documents
  • Collaborate in the discussion for future enhancements and upgrades for the special event
  • Manage and provide feedback to the special event team
  • Create and complete daily and weekly walk through checklists
  • Ensure all Health and Safety protocols are being adhered to as per AHS guidelines
  • Complies with Pursuit Branded policies and procedures
  • Follows Pursuit pillars of employment and service
  • Flexible to work in various locations
  • 5 years of experience with multimedia installations such as live shows, outdoor festivals, permanent installations etc. at least 5 years in a supervisory role
  • Excellent knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation
  • Experience using MAC, Linux, Arduino, other embedded systems is an asset
  • Experience with microcontrollers such as Rasberry Pi is an asset
  • Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.)
  • Knowledge of computer communication protocols and transport such as TCP/IP, UDP, OSC, LTC, MTC
  • Good knowledge of audio-visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.
  • Good knowledge of video playback systems such as Disguise, Pandora’s Box, Resolume, Qlab, Watchout, and/or video broadcast technology
  • Ability to manage in a diverse environment with focus on customer service
  • Experience in LED video calibration
  • Experience in video projector calibration
  • Strong understanding of lighting apparatus
  • Lighting console programming experience is an asset
  • Understanding of schematic drawings, install cabling etc.
  • Ability to resolve set maintenance issues
  • Experience in leading a delegating a team of colleagues
  • Excellent communication skills and proven leadership skills network