Restaurant Assistant Manager

Job summary

Evaluate, plan, and organize daily restaurant operations, including recruiting, supervising, and scheduling staff. Set service procedures, ensure health and safety compliance, negotiate with suppliers, and address customer concerns while providing customer service.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Determine type of services to be offered and implement operational procedures Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Address customers' complaints or concerns Provide customer service Supervision 5-10 people Experience and specialization Computer and technology knowledge Electronic cash register Point of sale system Additional information Transportation/travel information Own transportation Work conditions and physical capabilities Fast-paced environment Attention to detail Personal suitability Efficient interpersonal skills Excellent oral communication Organized Team player

What you’ll do

Evaluate, plan, and organize daily restaurant operations, including recruiting, supervising, and scheduling staff. Set service procedures, ensure health and safety compliance, negotiate with suppliers, and address customer concerns while providing customer service.

Requirements

Requires English, a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year, and 2 to less than 3 years of experience. The role also involves supervising 5–10 people, using electronic cash registers and point-of-sale systems, and having own transportation.

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Performance Monitoring
• Staff Recruitment
• Work Scheduling
• Operational Planning
• Health And Safety Compliance
• Supplier Negotiation
• Complaint Resolution
• Customer Service
• Electronic Cash Register
• Point Of Sale Systems
• Oral Communication
• Organization
• Teamwork

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support