Shift manager - fast food restaurant

Job summary

Supervise and coordinate food service staff, establish work schedules, train employees, and ensure food preparation and service meet quality, sanitation, and safety standards. Manage staffing, supplies, stock and operational records, address customer concerns, and prepare reports and food order summaries.

Job details

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Various locations Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Physically demanding Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Team player Employment terms options Early morning Government programs Recognized employer Employment terms options Evening Employment terms options Shift Morning Day Weekend Overtime available Health benefits Dental plan Health care plan Financial benefits Life insurance Work Term: Permanent Work Language: English Hours: 35 hours per week

What you’ll do

Supervise and coordinate food service staff, establish work schedules, train employees, and ensure food preparation and service meet quality, sanitation, and safety standards. Manage staffing, supplies, stock and operational records, address customer concerns, and prepare reports and food order summaries.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates should know the establishment’s culinary genres and demonstrate efficient interpersonal skills, strong oral communication, flexibility, and teamwork.

Benefits

• Dental Plan
• Health Care Plan
• Life Insurance

Listed skills

• Food safety · Preferred
• Food preparation · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• Inventory management · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Preparation
• Food Service Quality Control
• Food Safety
• Sanitation
• Inventory Management
• Hiring
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Food Order Summaries
• Tray Assembly
• Interpersonal Communication
• Flexibility

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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