Boldr scales CX teams, strategy, and operations for leading SaaS and DTC brands.
London
Boldr believes talent is equally distributed, but opportunity is not. It is changing that paradigm, building global teams through ethical talent outsourcing. As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines, Boldr is committed to social and environmental responsibility. Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages. Expand your team with Boldr: a purpose-driven, people-focused BPO company built to help teams, clients + communities grow & connect.
Remote · Milton, Ontario, Canada
The Senior Customer Advocate will serve as the primary point of contact for customer inquiries across multiple channels to drive sales and ensure a positive booking experience. They will manage pre- and post-booking support, collaborate with global hosts, and maintain high service standards to meet established SLAs.
Remote · Barrie, Ontario, Canada
You will serve as the primary point of contact for customers across multiple channels to facilitate bookings and resolve inquiries. Additionally, you will collaborate with global hosts to ensure high-quality service delivery and meet established performance targets.