Biron: for everything important, over a full lifetime.
Brossard, Québec
Choosing Biron means choosing a healthcare partner who listens to and supports you, making your well-being a priority. Not only do we provide top-quality medical care, but also a human, warm, respectful, and reassuring experience. We support you every step of your healthcare journey, making available a variety of services and tests to help your doctor make the right diagnosis. Our healthcare specialists are there for you, offering lab tests (blood draws and sample collections) and screening/medical imaging exams (MRI, ultrasound, and infiltration). Our team also looks after other aspects of your health: sleep care and disorders (such as sleep apnea), workplace health, and genetics. Founded in 1952, our family-owned company proudly serves Canadians through its 120 service centres and clinics in Quebec and New Brunswick. Biron: for everything important, over a full lifetime.
Remote · Brossard, Quebec, Canada
Lead and develop the customer relations center team, optimize multichannel operations, and improve customer experience, sales conversion, retention, and overall business performance. Manage the center’s budget and KPIs, support business growth in collaboration with sales, operations, and marketing, and oversee training, quality, compliance, and risk management.