Server, CHS (Corporate Hospitality Solutions)

Job summary

Servers are responsible for providing exceptional guest experiences by maintaining deep knowledge of food and beverage menus and adhering to service standards. They must also ensure accurate order entry, monitor food quality, and maintain a clean and organized service section.

Job details

Company Description We offer a variety of direct-to-venue catering services, featuring a diverse selection of plated and reception-style menus to suit every corporate or social need. Drawing on our extensive selection of expertly crafted, freshly prepared seasonal dishes, our dedicated event specialists will work with our clients to custom-design a menu that perfectly suits their needs and event vision. What’s in it for you? Gratuities Comprehensive health, dental, and vision benefits, including enhanced mental health coverage Discounted gym membership Access to our Employee Assistance Program for confidential support 50% dining discount at all O&B restaurants for you and up to three guests Employee Referral Program Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Job Description Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. The day to day: Create a positive guest experience through interaction and adherence to the steps of service Be knowledgeable of all food and beverage items in order to make recommendations Answer questions about food, beverages, wine and other restaurant functions and services Utilize seat-specific ordering so to not auction food when it is delivered to the table Ensure accuracy when entering information into the POS system Monitor food quality and presentation standards Ensure guests are satisfied with their food and service Respond promptly and courteously to any guest request or concern Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter Be thoroughly familiar with the causes of food contamination and the methods of prevention Follow all food safety standards and systems Be aware of any special requests, inclusive of guest allergies Complete opening, closing and side-duties efficiently and safely Other duties as assigned or required Qualifications Minimum of 2 years of serving experience in a similar environment Valid Smart Serve Certification required Strong attention to detail with a commitment to accuracy and consistency Ability to remain calm, professional, and efficient in a fast-paced environment Excellent organizational skills with a demonstrated ability to drive sales Proven ability to multitask and prioritize effectively Strong oral and written communication skills High level of food and beverage product knowledge Ability to maintain professional urgency and momentum throughout shifts Flexible availability, including evenings, weekends, and holidays as needed Legally eligible to work in Canada Currently Recruiting – 2 Server Position 1 – 4 Days per Week Monday to Thursday 9:45 a.m. – 2:15 p.m. $25/hour Position 2 – 3 Days per Week 3 days per week with more flexibility 9:00 a.m. – 4:00 p.m. $25/hour Additional Information This is a current vacancy. Wage: $25/ hour AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate. Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner. Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Compensation: up to CAD 25 - hourly

What you’ll do

Servers are responsible for providing exceptional guest experiences by maintaining deep knowledge of food and beverage menus and adhering to service standards. They must also ensure accurate order entry, monitor food quality, and maintain a clean and organized service section.

Requirements

Candidates must have a minimum of 2 years of serving experience and hold a valid Smart Serve Certification. Strong communication skills, the ability to multitask in a fast-paced environment, and flexible availability are also required.

Benefits

• Gratuities • Health insurance • Dental insurance • Vision insurance • Mental health coverage • Discounted gym membership • Employee assistance program • Dining discount • Employee referral program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Upselling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Serving
• Customer service
• Food and beverage knowledge
• POS system operation
• Food safety
• Multitasking
• Communication
• Attention to detail
• Upselling
• Organization
• Professionalism
• Time management
• Product Knowledge
• Food Quality Assurance And Control
• Organizational Skills
• Artificial Intelligence
• Mental Health
• Management
• Cleanliness
• Employee Assistance Programs
• Sales
• Food Safety And Sanitation
• Restaurant Operation
• System Monitoring
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server/Corporate Trainer
• Waiter / Waitress
• Waiters
• Waiters and Waitresses