Front Desk Housing Associate, Full Time

Job summary

The Front Desk Housing Associate manages guest check-ins and check-outs while providing administrative support to the project manager. They coordinate with housekeeping and maintenance departments to ensure room standards and maintain accurate resident data records.

Job details

Check guests in and out accommodation and provide administrative and/or clerical support to the project and/or Manager. Duties include general clerical, receptionist, and project-based work. Project a professional company image through in-person and phone interaction. Now, if you were to come on board as one of our Front Desk/Housing Associates, we’d ask you to do the following for us: * Provide hospitality reception services to the camp residents. * Coordinate with other camp departments, such as housekeeping and maintenance to ascertain all rooms are clean and well maintained. * Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders. * Complete daily and period reporting for management and client. * Perform other administrative duties and functions as required. Think you have what it takes to be our Front Desk/Housing Associate? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit: * Hotel Guest Services experience. * Minimum 2 years of customer service and reception experience in a fast-paced demanding environment. * Exceptional customer service attitude and experience. * Experience in an administrative role. * Proven time-management and organization skills. * Excellent communication and interpersonal skills. * Advanced computer skills in MS Office (Excel, Word, PowerPoint). * Remote camp experience is an asset. Position Requirements: * Pass a Drug & Alcohol Test * Pass a Criminal Record Check * Shift: 10hr/Day * Rotation: 20 Days On/10 Days Off The hourly wage for this position is $22.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

What you’ll do

The Front Desk Housing Associate manages guest check-ins and check-outs while providing administrative support to the project manager. They coordinate with housekeeping and maintenance departments to ensure room standards and maintain accurate resident data records.

Requirements

Candidates must have at least 2 years of customer service and reception experience, preferably in a hotel or remote camp setting. Proficiency in MS Office and the ability to pass drug, alcohol, and criminal record checks are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Reception
• Administrative support
• Time management
• Organization
• Communication
• Interpersonal skills
• MS Office
• Excel
• Word
• PowerPoint
• Data entry
• Hospitality
• Reporting
• Organizational Skills
• Administrative Functions
• Microsoft Excel
• Management
• Housekeeping
• Clerical Works
• Customer Service
• Computer Literacy
• Interpersonal Communications
• Microsoft Office
• Microsoft PowerPoint
• Time Management

Job areas

• Hospitality
• Administrative
• Customer Service & Support
• Logistics
• Front Desk Associate
• Hotel Desk Clerk
• Hotel Receptionists
• Hotel, Motel, and Resort Desk Clerks