Banquet Captain

Job summary

Coordinate catering functions and campus events from setup through completion, ensuring food quality and courteous service meet customer expectations. Supervise and train staff, provide shift instructions, deliver and collect food items, and maintain an organized catering area while following company policies and safety standards.

Job details

Job Description Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team! We are hiring full-time Banquet Captains to join our team on Carleton University campus. Reporting to the Catering Manager, the Banquet Captain is responsible for coordinating daily catering requirements/events and set up for events and conference groups on campus. What We Offer Health benefits (full-time employees) Training and development opportunities Employee recognition programs including service awards Meal program Strong focus on a safe and healthy work environment Diverse and inclusive workforce About The Job Coordinate catering functions and special events for internal and external clients/groups Ensure that food and service meet quality control standards Responsible for the execution of the function/event from beginning to end Supervise staff, including agency staff if required Conduct pre-shift rally/meetings Provide clear instructions to staff; ensuring tasks are completed in a timely manner and according to customer expectations Assure quality, courteous service is provided to customers at all times In conjunction with the Assistant Manager, train staff on job duties and Aramark catering standards Operate automobiles, vans and light trucks to deliver and pick up food items, while ensuring safety standards are continually practiced and adhered to Ensure catering room is kept in an organized and clean fashion Ensure adherence to all of Aramark Policies and Procedures May perform other job duties as required About You Minimum 2 years catering experience/background Perform well under pressure; manage multiple priorities simultaneously Strong organizational skills Effective team management experience Exceptional customer service, interpersonal and communication skills Ability to lift 50lbs and push/pull 100lbs Smart Serve Certification Valid Driver's License Drivers Abstract will be requested The selected candidate for this position will need to complete and successfully pass a Criminal Background Check. About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.? #ACAN150

What you’ll do

Coordinate catering functions and campus events from setup through completion, ensuring food quality and courteous service meet customer expectations. Supervise and train staff, provide shift instructions, deliver and collect food items, and maintain an organized catering area while following company policies and safety standards.

Requirements

Candidates need at least two years of catering experience, strong organizational and team-management abilities, and excellent customer service, interpersonal, and communication skills. The role requires the ability to work under pressure, lift up to 50 pounds and push or pull up to 100 pounds, Smart Serve certification, a valid driver's license, and successful completion of a criminal background check.

Benefits

• Health Benefits • Training And Development Opportunities • Employee Recognition Programs • Meal Program • Safe And Healthy Work Environment • Diverse And Inclusive Workforce

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Physical strength · Preferred
• interpersonal skills · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Catering Coordination
• Event Management
• Staff Supervision
• Team Management
• Customer Service
• Communication
• Interpersonal Skills
• Organization
• Multitasking
• Quality Control
• Staff Training
• Food Delivery
• Safe Driving
• Physical Strength

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Transportation