Cafe Lunette - Server

Job summary

The server is responsible for providing exceptional guest service, maintaining deep knowledge of food and beverage offerings, and accurately processing orders through the POS system. They must also ensure a clean, safe environment while responding promptly to guest needs and dietary requirements.

Job details

Server at Café Lunette with Freehand Hospitality About Freehand Hospitality Rooted in chef-led creativity, our team is passionate about bringing people together with bold flavours, thoughtful ingredients, and warm, welcoming service. We celebrate diverse culinary styles—from upscale Maritime dining to classic French fare—paired with genuine hospitality that leaves a lasting impression. Every dish tells a story, and every experience celebrates connection, community, and a true sense of place in Halifax. About Café Lunette Café by day, bistro by night, we proudly play host to morning coffee and viennoiserie, breezy business lunches, weeknight rendezvous, lazy Sunday brunches and everything in between. Our menus feature a greatest hits list of timeless French classics — from traditional onion soup and steak tartare, to comforting boeuf Bourguignon and seafood bouillabaisse. On weekends, we invite our guests to rise and shine for a rich variety of pastries, crêpes, galettes and breakfast sandwiches. Job Description Under the direction of the General Manager, we are looking for a Server at Café Lunette who will be accountable for maintaining strong knowledge about all food and beverage offerings in the restaurant. What you will be doing as a Server: Welcoming each guest warmly and with enthusiasm, always creating an exceptional first impression; Enthusiastically inform guests about our offerings and share your menu knowledge to make the best recommendations; Accurately and precisely entering information into the pos system ensuring communications are clear for the BOH team; Provide recommendations and create a positive guest experience; Responding promptly and courteously to any guest request or concerns; Going above and beyond for special requests or celebrations and taking food preferences and guest allergies or dietary restrictions seriously; Maintain a clean section and monitor food quality to ensure all items are held to freehand presentation standards; Keenly following all food safety standards and systems; Such other related duties and responsibilities as may be required from time to time. The person we are looking for has: A valid Serve Right Certification; At least 2 years of serving experience in a similar environment; The ability to maintain a level of professional urgency and momentum, staying calm under pressure while working in a fast-paced environment; Excellent observation skills & high attention to detail, offering a helping hand to all guests whenever needed, before they even need to ask; Passion for food, beverage and providing excellent customer service; Strong communication skills. Why join us and what's in it for you? Gratuities Comprehensive extended Health & Dental benefits Integrated learning environment with room to grow Access to our gym and fitness facility 50% reimbursement of monthly transit pass Company RRSP contributions Employee Assistance Program Eligible for company referral bonus program Working along side a collaborative team of likeminded individuals A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you! Qualified applicants are invited to apply through the job link or submit their resume and cover letter to recruitment@armourgroup.com. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.

What you’ll do

The server is responsible for providing exceptional guest service, maintaining deep knowledge of food and beverage offerings, and accurately processing orders through the POS system. They must also ensure a clean, safe environment while responding promptly to guest needs and dietary requirements.

Requirements

Candidates must possess a valid Serve Right Certification and have at least 2 years of serving experience in a similar environment. Strong communication skills, the ability to work under pressure, and a passion for hospitality are essential.

Benefits

• Gratuities
• Health benefits
• Dental benefits
• Gym and fitness facility access
• Transit pass reimbursement
• RRSP contributions
• Employee Assistance Program
• Referral bonus program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Communication · Preferred
• Upselling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Menu knowledge
• POS system operation
• Food safety
• Communication
• Observation skills
• Attention to detail
• Upselling
• Conflict resolution
• Time management
• Food Quality Assurance And Control
• Composure
• Customer Service
• Creativity
• Employee Assistance Programs
• Food Safety And Sanitation
• Hospitality
• Restaurant Operation
• Seafood Preparation
• Calmness Under Pressure
• Enthusiasm
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Cafe Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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