Restaurant Waiter/Waitress - Formal Service

Job summary

Greet patrons, take food and beverage orders, and provide formal table service including specialty food and wine recommendations. Handle customer payments, address complaints, and ensure compliance with liquor legislation.

Job details

Overview Languages Bilingual Education No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Work setting Restaurant Formal dining room Responsibilities Tasks Must be of legal age to mix and serve alcoholic beverages Address customers' complaints or concerns Prepare and serve specialty food at customers' tables Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings Describe menu items including daily specials for customers Enforce provincial/territorial liquor legislation and regulations Advise on menu selections Balance cash and record sales Clear and clean tables, trays and chairs Describe and advise on wine selection Greet patrons, present menus, make recommendations and answer questions regarding food and beverages Serve food and beverages Take orders and relay to kitchen and bar staff Assist clients/guests with special needs Additional information Work conditions and physical capabilities Fast-paced environment Physically demanding Standing for extended periods Work under pressure Personal suitability Client focus Excellent oral communication Reliability Team player Benefits Financial benefits Gratuities

What you’ll do

Greet patrons, take food and beverage orders, and provide formal table service including specialty food and wine recommendations. Handle customer payments, address complaints, and ensure compliance with liquor legislation.

Requirements

No prior experience or formal education is required as training will be provided. Candidates must be of legal age to serve alcohol and possess strong communication skills and reliability.

Benefits

• Gratuities

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Cash handling · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Formal Service
• Customer Service
• Wine Selection
• Order Taking
• Cash Handling
• Menu Knowledge
• Alcohol Service
• Communication Skills
• Teamwork
• Conflict Resolution

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support