Restaurant Host / Hostess (Montreal Airport)

About the Role $21.00/ hour Free Employee Parking Vision, Dental, Prescription and Medical Benefits Coverage SSP Canada operates several restaurants throughout the Montreal International Airport. We are looking for a friendly and energetic Host/Hostess to join our team! As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience! If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board! Here are some things you can expect as a Host/Hostess: Greet all guests in a courteous and professional manner and escort them to their table Manage the seating chart and coordinate table assignments for smooth service flow. Assist guests with children and special needs, as required Present menus, answer questions and offer suggestions regarding food and service Inform servers and management of special needs and/or potential problems with guests Clear and reset counters or tables at conclusion of each course Ensure complete guest satisfaction Thank guests as they leave and ensure they had a great experience Other duties as assigned Skills & Other Requirements 6 months' experience working in customer service, retail, hospitality or food service environment High school diploma preferred Verbal and written communication in French and English Experience in dealing with problems involving customer service Ability to multitask and stay organized in a busy environment. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc. Ability to remember, recite, and promote the variety of menu items. Availability to work flexible shifts, including evenings, weekends, and holidays. Ability to stand for long periods of time. SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

The host/hostess is responsible for greeting guests, managing the seating chart, and ensuring an exceptional dining experience. They also assist with special needs, answer menu questions, and maintain the cleanliness of the dining area.

Candidates should have at least 6 months of experience in customer service, retail, or hospitality and possess strong communication skills in French and English. A high school diploma is preferred, and the ability to obtain a Restricted Area Identification Card (RAIC) for airport security is mandatory.

• Vision insurance • Dental insurance • Prescription drug coverage • Medical benefits • Free employee parking

• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• Cash handlingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Multitasking
• Organization
• Cash handling
• Mathematical skills
• Problem solving
• Hospitality
• Seating management
• Menu knowledge
• Energetic
• Professionalism
• Airport Security Clearance
• Bilingual (French/English)
• Management
• Cash Register
• Customer Service
• Food Services
• General Mathematics
• Medical Prescription
• Writing
• Security Clearance

• Hospitality
• Customer Service & Support
• Food & Beverage
• Security & Safety
• Transportation
• Restaurant Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week