Restaurant General Manager

Kelowna International Airport (YLW) | White Spot Join Our Team as a Restaurant General Manager in a dynamic airport environment! $65,000 - $75,000 / year Quarterly Bonus Opportunities + Annual Super Bonus RRSP with company match Medical, Dental, Vision, Life Insurance Plans Cell Phone Allowance Paid Time Off Employee Parking Career development and advancement opportunities in a fast-paced, dynamic airport environment. As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers. What You'll Do: Overseeing full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport. Managing and developing a high-performing team through effective training and coaching. Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies. Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts. Upholding company values while fostering a culture of collaboration and growth. What You Bring: Experience: Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus. Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems. Education: Bachelor’s or Associate degree preferred (or equivalent coursework). Industry Knowledge: Experience in full-service restaurants is required. Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment. Communication: Excellent verbal and written communication skills, including presenting to diverse audiences. Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction. Why Join Us? Exciting Work Environment: Be part of a high-energy, fast-paced airport setting. Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement. Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program. Ready to Apply? If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you! Additional Statements This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

The Restaurant General Manager oversees full-service and quick-service operations at Kelowna Airport while managing and developing a high-performing team. They are responsible for driving operational excellence, maintaining P&L accountability, and ensuring high standards of hospitality and safety.

Candidates must have at least 3 years of experience as a Restaurant General Manager in a full-service environment with P&L responsibility. Proficiency in MS Office and POS systems is required, along with the ability to obtain a Restricted Area Identification Card (RAIC) for airport security.

• Quarterly bonus opportunities • Annual super bonus • RRSP with company match • Medical insurance • Dental insurance • Vision insurance • Life insurance • Cell phone allowance • Paid time off • Employee parking • Career development • Employee assistance program

• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Restaurant management
• P&L management
• Team leadership
• Staff training
• Coaching
• Hospitality management
• Food cost control
• Labor cost control
• Operations management
• Conflict resolution
• Communication
• MS Office Suite
• POS systems
• Customer satisfaction
• Energetic
• Profit And Loss (P&L) Management
• Accountability
• Restaurant Management
• Airport Security Clearance
• Time Off Management
• Microsoft Excel
• Customer Service
• Employee Assistance Programs
• Leadership
• Microsoft Office
• Operational Excellence
• Operations Management
• Point Of Sale
• Microsoft PowerPoint
• Sanitation
• Restaurant Operation
• Security Clearance
• Prioritization

• Hospitality
• Management & Leadership
• Food & Beverage
• Transportation
• Security & Safety
• Restaurant General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

Formation minimale

Diplôme collégial

Expérience minimale

3+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine