front desk manager
The Front Desk Manager is responsible for developing operational policies, supervising staff, and managing client negotiations and marketing activities. They also oversee maintenance and address guest concerns to ensure high-quality service delivery.
- On-site
- Vernon, BC
- Posted Apr 7, 2026
- Apply by Sep 21, 2026
- 1 position
More jobs you can apply to directly
Similar opportunities posted by employers hiring on Jobs.ca, with no external application form.
Job summary
Overview Languages English Education Bachelor's degree or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Develop and implement policies and procedures for daily operations Supervise staff Conduct performance reviews Negotiate with clients for the use of facilities Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Address customers' complaints or concerns Assist clients/guests with special needs Develop and implement business plans Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Large workload Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Benefits Financial benefits Group insurance benefits Other Benefits Other benefits
What you’ll do
The Front Desk Manager is responsible for developing operational policies, supervising staff, and managing client negotiations and marketing activities. They also oversee maintenance and address guest concerns to ensure high-quality service delivery.
Requirements
Candidates must have a bachelor's degree or equivalent experience and between 2 to 3 years of relevant experience. Proficiency in English and the ability to work in a fast-paced, high-pressure environment are required.
Benefits
• Financial benefits • Group insurance benefits • Other benefits
Listed skills
- TeamworkPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Policy Development
- Staff Supervision
- Performance Reviews
- Client Negotiation
- Marketing Planning
- Maintenance Oversight
- Complaint Resolution
- Business Planning
- Interpersonal Skills
- Oral Communication
- Written Communication
- Initiative
- Teamwork
Job areas
- Hospitality
- Management & Leadership
- Customer Service & Support
- Administrative
Additional details
- Minimum education
- Bachelor’s degree
- Minimum experience
- 2+ years
- Apply by
- Sep 21, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level