hotel front desk manager

Overview Languages English Education College/CEGEP or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff Conduct performance reviews Negotiate with clients for the use of facilities Perform front desk duties Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Organize and maintain inventory Additional information Personal suitability Client focus Flexibility Initiative Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

The manager is responsible for supervising staff, conducting performance reviews, and managing front desk operations. They also handle client negotiations, guest complaints, and the organization of work schedules and inventory.

Candidates must have a college diploma or equivalent experience and between one to two years of relevant experience. Proficiency in English and a strong focus on client service are required.

• TeamworkPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Performance Reviews
• Client Negotiation
• Front Desk Operations
• Complaint Resolution
• Guest Relations
• Scheduling
• Inventory Management
• Client Focus
• Flexibility
• Initiative
• Teamwork

• Hospitality
• Management & Leadership
• Customer Service & Support

Minimum education

College diploma

Minimum experience

0+ years

Apply by

Aug 30, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level