Restaurant General Manager

Build your restaurant management career with Red Robin in Kelowna, B.C. We’re hiring a Restaurant General Manager to lead busy shifts, coach and develop team members, and help run the day-to-day operations of a high-volume, full-service restaurant. This is a hands-on leadership position. You’ll spend most of your time on the restaurant floor supporting the team, solving problems, connecting with guests, and helping deliver strong operational results. COMPENSATION * Base salary of $70,000–$80,000 annually * Average tip-pool share of approximately $6,000–$10,000 annually * Estimated total annual earnings of $76,000–$90,000 before additional bonus opportunities * Performance bonus and profit-sharing opportunities WHY JOIN RED ROBIN? * Paid health, dental, and vision benefits * Structured eight-week leadership training program * Meal benefits and team member discounts * Employee referral bonuses * Support from an experienced restaurant leadership team * Future career opportunities as Red Robin expands across Western Canada WHAT YOU’LL DO * Lead opening, closing, and high-volume restaurant shifts * Coach, support, and develop shift leaders and team members * Create a positive, accountable, and team-focused workplace * Maintain high standards for hospitality, food quality, cleanliness, and safety * Resolve guest concerns quickly and professionally * Support scheduling, staffing, labour management, and daily operations * Monitor sales, labour, costs, and other restaurant performance measures * Help execute promotions, local marketing initiatives, and operational priorities * Work alongside and develop Restaurant Managers and Supervisors to prepare them for the next step in their careers WHAT WE’RE LOOKING FOR * At least one year of senior leadership experience in a restaurant, hospitality, or similar customer-focused environment * Experience as an Assistant Manager or Senior Manager in Foodservice or Retail * Full-service restaurant experience is preferred but will train anyone with strong Leadership traits * Strong communication, coaching, and problem-solving skills * A hands-on leadership style and willingness to lead from the floor * Ability to stay organized and make good decisions during busy shifts * A genuine interest in developing people and delivering a great guest experience * Availability to work a full-time schedule that includes evenings, weekends, and holidays You do not need to know everything on day one. We are looking for a capable restaurant leader with strong people skills, good judgment, and the drive to keep learning and growing. CAREER GROWTH As Red Robin grows across Western Canada, we are focused on preparing strong internal leaders for future restaurant-management opportunities. LOCATION AND SCHEDULE This is a full-time, in-person position at Red Robin in Kelowna: 1920 Cooper Road Kelowna, B.C. V1Y 8K5 The schedule includes a combination of days, evenings, weekends, and holidays based on restaurant needs. Apply today and tell us about your restaurant leadership experience. We look forward to learning more about you. Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. All job postings for franchised restaurants are the sole responsibility of the franchisee operating that restaurant, including the application and hiring process.

The General Manager is responsible for leading high-volume restaurant shifts, coaching team members, and overseeing daily operations to ensure high standards of hospitality and food quality. They also manage financial performance, including labour and costs, while fostering a positive and accountable team environment.

Candidates must have at least one year of senior leadership experience in a restaurant, hospitality, or retail environment. Strong communication, problem-solving skills, and the ability to work a full-time schedule including evenings and weekends are required.

• Health benefits • Dental benefits • Vision benefits • Leadership training program • Meal benefits • Team member discounts • Employee referral bonuses • Performance bonus • Profit-sharing

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Salubrité alimentaireSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Restaurant management
• Team leadership
• Staff coaching
• Operational management
• Customer service
• Problem solving
• Scheduling
• Labour management
• Food safety
• Hospitality
• Performance monitoring
• Communication
• Decision making
• Conflict resolution
• Food Quality Assurance And Control
• Restaurant Management
• Management
• Cleanliness
• Customer Service
• Training And Development
• Food Services
• Sales
• Franchising
• Leadership
• Marketing
• Problem Solving
• Leadership Development
• Operations
• Coaching
• Restaurant Operation
• Customer Complaint Resolution

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Retail
• Restaurant General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine