Server, Lobby Bar - Braven

Company Description Braven is far from your grandfather’s steakhouse. Inspired by Alberta’s rugged landscapes and bold, contemporary flavors, it offers elevated cuisine in a relaxed yet vibrant setting. This is a place for inventive hospitality professionals who are eager to push culinary boundaries, deliver authentic, memorable guest experiences, and be part of a team that blends craftsmanship with creativity. What's in it for you? Gratuities Comprehensive health, dental, and vision benefits, including enhanced mental health coverage Discounted gym membership Access to our Employee Assistance Program for confidential support 50% dining discount at all O&B restaurants for you and up to three guests Employee Referral Program Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Job Description Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. The day to day: Create a positive guest experience through interaction and adherence to the steps of service Be knowledgeable of all food and beverage items in order to make recommendations Answer questions about food, beverages, wine and other restaurant functions and services Utilize seat-specific ordering so to not auction food when it is delivered to the table Ensure accuracy when entering information into the POS system Monitor food quality and presentation standards Ensure guests are satisfied with their food and service Respond promptly and courteously to any guest request or concern Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter Be thoroughly familiar with the causes of food contamination and the methods of prevention Follow all food safety standards and systems Be aware of any special requests, inclusive of guest allergies Complete opening, closing and side-duties efficiently and safely Other duties as assigned or required Qualifications Minimum of 2 years of serving experience in a similar environment Valid Smart Serve Certification required Strong attention to detail with a commitment to accuracy and consistency Ability to remain calm, professional, and efficient in a fast-paced environment Excellent organizational skills with a demonstrated ability to drive sales Proven ability to multitask and prioritize effectively Strong oral and written communication skills High level of food and beverage product knowledge Ability to maintain professional urgency and momentum throughout shifts Flexible availability, including evenings, weekends, and holidays as needed This position requires nights availabilities for events at Rogers place - flexibility for both day and nights shifts Legally eligible to work in Canada Additional Information This is a current vacancy. Wage: $15 + shared gratuities Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Compensation: up to CAD 15 - hourly

Servers are responsible for providing exceptional guest experiences by maintaining deep knowledge of food and beverage offerings and adhering to service standards. They must also ensure section cleanliness, accurate order entry, and strict compliance with food safety protocols.

Candidates must have a minimum of 2 years of serving experience and hold a valid Smart Serve Certification. The role requires strong communication skills, the ability to work in a fast-paced environment, and flexible availability for nights, weekends, and holidays.

• Gratuities • Health benefits • Dental benefits • Vision benefits • Mental health coverage • Discounted gym membership • Employee Assistance Program • Dining discount • Employee Referral Program

• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• Salubrité alimentaireSouhaitée
• VenteSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Serving
• Customer service
• Food and beverage knowledge
• POS system operation
• Multitasking
• Communication
• Attention to detail
• Food safety
• Sales
• Organizational skills
• Product Knowledge
• Food Quality Assurance And Control
• Organizational Skills
• Mental Health
• Management
• Cleanliness
• Creativity
• Employee Assistance Programs
• Food Safety And Sanitation
• Restaurant Operation
• System Monitoring
• Detail Oriented

• Hospitality
• Food & Beverage
• Customer Service & Support
• Lobby Manager
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

31 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine