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Murphy Hospitality GroupVerified Job Source

Hotel Night Auditor - Murphy Hospitality Group

Manage late check-ins, early departures, and guest complaints during overnight hours. Handle room reservations, payment processing, and ensure a safe atmosphere through property walk-throughs.

  • On-site
  • Charlottetown, PE
  • Posted Jul 28, 2026
  • Apply by Aug 27, 2026
  • 1 position

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Job summary

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it's all about the people! As a Night Auditor, You Will The Night Auditors play a very important role in the team. They are the first line in responding to our guests in the quieter hours with late check-ins, very early departures, or complaints from guests about noise, room conditions or anything else we can help them with. Our Night Auditors love the challenges of working independently at night, are genuine, and they care about creating an amazing experience for our guests. Greet arriving guests, check in and assign rooms Take, cancel and change room reservations Process telephone calls Process wake-up calls Provide information on hotel facilities and guest services Arrange services required for guests with special needs Process guests' departures, calculate charges and receive payments Provide exceptional guest service Property walk through Work alongside of the hotel team to establish a safe and fun atmosphere What You Bring Positive and outgoing personality Love for building strong relationships with team members, our guests and the community Excellent oral communication Effective interpersonal skills Night Auditor experience is considered an asset Food Handling Certification is required Availability to work Friday and Saturday overnight shifts from 10pm - 7am What We Offer Complimentary meal included per shift Growth and development opportunities Discounts at local shops and all MHG locations

What you’ll do

Manage late check-ins, early departures, and guest complaints during overnight hours. Handle room reservations, payment processing, and ensure a safe atmosphere through property walk-throughs.

Requirements

Candidates must have a Food Handling Certification and availability to work Friday and Saturday overnight shifts. Previous night auditor experience is considered an asset.

Benefits

• Complimentary Meal Per Shift • Growth And Development Opportunities • Discounts At Local Shops • Discounts At All MHG Locations

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Guest Service
  • Room Reservations
  • Payment Processing
  • Oral Communication
  • Interpersonal Skills
  • Night Auditing
  • Conflict Resolution
  • Telephone Handling

Job areas

  • Hospitality
  • Customer Service & Support
  • Administrative

Additional details

Minimum education
Professional degree
Minimum experience
0+ years
Apply by
Aug 27, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level