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Job summary

The server is responsible for providing warm, efficient service and guiding guests through their dining experience from menu suggestions to billing. They must also collaborate with kitchen and bar staff while maintaining high standards of hospitality and cleanliness.

Job details

Stella’s is Looking for Servers to Join our Plug In Team! Become part of a growing local company, offering great wages, outstanding tips, and lots of room for advancement! Want amazing perks that include employee discounts, health and dental benefits, and more? With over nine locations across Winnipeg, apply today! Get to know us: Stella’s has been a part of the Winnipeg restaurant scene since 1999 and proudly continue to be locally owned and operated. We believe in inspired taste, healthy ingredients, and environmental sustainability. We are an equal opportunity employer that celebrates diversity and provides a safe, inclusive environment for all their employees. Here’s what you’ll be doing as a Server: As a Server at Stella’s Café, you are the face of the guest experience, we always prioritize our guests. You are responsible for providing warm, friendly, and efficient service while ensuring guests feel welcome, heard, and well cared for. You’ll guide guests through their dining experience from menu suggestions to timely service and accurate billing all while maintaining Stella’s high standard of hospitality. This position will have 100% working knowledge and participation of all FOH positions. Reports To – Restaurant Manager and Supervisors Duties and Responsibilities: * * Greet guests promptly and professionally. * Take food and beverage orders with accuracy and efficiency. Ensure that every guest is provided with enough information, via suggestive selling techniques, that they may have the best possible Stella’s experience. * Adhere to the Stella’s 20 steps of service. * Communicate guest preferences and dietary needs clearly to the kitchen * Deliver food and drinks in a timely and courteous manner * Check in with guests regularly to ensure satisfaction * Ensure all items served are entered into the POS system and process credit cards and cash transactions accurately as to Stella’s policy * Maintain cleanliness of tables, sections, and service areas * Collaborate with the kitchen, baristas, and fellow servers for smooth service * Follow all food safety, hygiene, and Stella’s service standards * Perform assigned cleaning duties associated with server position * Adhere to Manitoba Food Safe requirements * Provide support to the Front of House positions * Other duties assigned Qualifications: * Maintain Manitoba Smart Choices certificate * Previous serving or customer service experience preferred * Ability to communicate clearly and effectively with the team and guests. This include verbal and written communication and active listening to understand and respond to instructions and requests. * Ability to multitask and stay calm in a fast-paced environment * Knowledge of food allergies and safe service practices is an asset * Demonstrate a strong ability to work in a team-oriented environment * Flexible availability to work a variety of shifts including days and evenings. Weekends are mandatory. Incentives: * Life, Health and Dental Benefits plans * Employee discount * Career development and advancement Job types: full time-part time, permanent Hourly wage: $16.00 + Tips

What you’ll do

The server is responsible for providing warm, efficient service and guiding guests through their dining experience from menu suggestions to billing. They must also collaborate with kitchen and bar staff while maintaining high standards of hospitality and cleanliness.

Requirements

Candidates should have previous serving or customer service experience and possess a Manitoba Smart Choices certificate. The role requires the ability to multitask in a fast-paced environment and maintain flexible availability, including mandatory weekends.

Benefits

• Life insurance • Health insurance • Dental benefits • Employee discount

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Suggestive selling
• POS system operation
• Cash handling
• Food safety
• Multitasking
• Communication
• Active listening
• Teamwork
• Table maintenance
• Prioritization
• Restaurant Operation
• Writing
• Customer Service
• Environmental Sustainability
• Active Listening
• Service Standards
• Cleanliness
• Billing
• Team Oriented
• Greeting Customers
• Selling Techniques
• Food Safety And Sanitation

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses