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Détails du poste

Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description Are you a passionate individual who is looking to take the next step in your career and would like a challenge? Would you like to lead one of the biggest Event Operations Teams within AccorHotels with a solid team of 15 leaders and over 100 colleagues? Is your expectation of a great job defined by action packed days, spontaneity and endless interactions? Competitive Salary: $60,000-$63,500 gross annually, based on previous experience & education Official title for this position is Assistant Event Operations Manager. Job Duties Include: Reporting to the Assistant Director, Event Operations responsibilities and essential job functions include but are not limited to the following: Lead the daily operations of over 80,000 square feet of event space, ensuring exceptional service delivery, seamless execution of on- and off-site events, and an outstanding guest experience. Recruit, coach, mentor, and develop a team of over 100 Event Services colleagues and 15 leaders, fostering engagement, accountability, and high performance through regular feedback and performance management. Collaborate with Conference Services, Culinary, and hotel departments to execute events flawlessly, anticipate client needs, and build strong relationships with internal teams and on-site clients. Drive operational and financial success by contributing to forecasting, profit and loss analysis, departmental planning, and continuous improvement initiatives that enhance guest satisfaction and colleague engagement. Lead with professionalism and adaptability, providing clear direction, maintaining composure in a fast-paced environment, embracing change, and ensuring banquet facilities, equipment, and operations meet Fairmont's exceptional standards. Qualifications Your Skills & Qualifications: Minimum 1 years’ experience in Food and Beverage Management. Experience in a banquet/event/conference setting in a full service four (4) or five (5) diamond property an asset Culinary and beverage knowledge required “Proserve” Certified Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound, thoughtful business decisions Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs Excellent interpersonal skills, with strong written and verbal communication abilities Post-secondary degree in Hospitality or Food and Beverage Management an asset Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Silverware, Avero – all regarded as helpful assets Highly organized individual with the ability to handle numerous tasks at one time The ability to delegate tasks to team members and facilitate their completion Additional Information Job Perks & Benefits: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

Ce que vous ferez

Lead the daily operations of over 80,000 square feet of event space and manage a team of over 100 colleagues and 15 leaders. Collaborate with internal departments to ensure seamless event execution and drive financial success through forecasting and P&L analysis.

Exigences

Requires at least one year of Food and Beverage Management experience and Proserve certification. A post-secondary degree in Hospitality or Food and Beverage Management is considered an asset.

Avantages

• Medical Insurance • Vision Insurance • Dental Insurance • Mental Health Support • Orthodontics • Fertility Drugs • Gender Affirmation • Defined Contribution Pension Plan • Employer Pension Matching • Employee Travel Program • Discounted Room Rates • Food And Beverage Discounts • Subsidized Staff Accommodation • Complimentary Shift Meal

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Event Operations Management
• Team Leadership
• Performance Management
• Financial Forecasting
• P&L Analysis
• Guest Experience
• Recruitment
• Coaching
• Interpersonal Communication
• Administrative Skills
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Access
• Delegation
• Time Management
• Profit And Loss Forecasting
• Food And Beverage Management
• Composure
• Professionalism
• Accountability
• Business Decisions
• Event Operations
• Administrative Functions
• Planning
• Adaptability
• Mental Health
• Communication
• Computer Literacy
• Continuous Improvement Process
• Discounts And Allowances
• Sales
• Leadership
• Human Resource Management
• Interpersonal Communications
• Operations
• Orthodontics
• Verbal Communication Skills
• Delegation Skills
• Conference Services

Domaines d’emploi

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Banquet Assistant Manager
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers