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Job summary

Supervise restaurant operations during assigned shifts by setting priorities, ensuring work quality, and coordinating employees. Protect worker health and safety by taking necessary precautions and ensuring safe work practices are followed.

Job details

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career. Position Overview Under the direction of the Restaurant Manager, the Restaurant Supervisor is responsible for all restaurant departmental operations during a prescribed shift. The work is typified as a hands-on supervisory position and includes establishing priorities, ensuring work quality and coordinating the activities of employees on shift that day. The Restaurant Supervisor is required to take all necessary precautions to protect the safety and health of workers and ensure that safe work practices are developed and adhered to. Education And Experience 2-3 years experience in a lead role or supervisory capacity with practical hands on knowledge and experience in all facets of Food & Beverage operations. Specific Hotel food and beverage operational experience would be an asset. Proven experience in leading and motivating a team of service employees is also required. Emphasis on Point of Sale programming, inventory control and beverage cost practices and procedures are required. Training in Outlook Express, PowerPoint, Microsoft Office (Word and Excel) is an asset. Must posses a valid Alberta ProServe and ProTect Knowledge, Skills And Abilities Excellent interpersonal and communication skills are required in order to promote, maintain and deliver impeccable service standards at all times. Must have customer service experience and well-developed leadership skills. Able to work in high stress environments (work load, conflict situations, etc). Ability to maintain their composure even when dealing with angry or demanding patrons Accustomed to work in a team and independently. Accurate and clear, concise reporting. Must be able to stand for long periods at a time. Must be able to work in a variety of shifts including weekends and holidays. We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please. Priority will be given to Tsuut'ina Nation members.

What you’ll do

Supervise restaurant operations during assigned shifts by setting priorities, ensuring work quality, and coordinating employees. Protect worker health and safety by taking necessary precautions and ensuring safe work practices are followed.

Requirements

Requires 2–3 years of lead or supervisory experience and practical knowledge of food and beverage operations, including team leadership, point-of-sale programming, inventory control, and beverage cost practices. Applicants must hold valid Alberta ProServe and ProTect credentials and demonstrate strong customer service, communication, and leadership skills; hotel food and beverage experience and Microsoft Office training are assets.

Benefits

• Benefits
• Career Growth Opportunities

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Reporting · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant Operations
• Food And Beverage Operations
• Shift Supervision
• Team Leadership
• Employee Motivation
• Customer Service
• Interpersonal Communication
• Conflict Management
• Point Of Sale Programming
• Inventory Control
• Beverage Cost Control
• Workplace Health And Safety
• Microsoft Office
• Reporting
• ProServe
• ProTect

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Security & Safety